Erin is really superb at his job!! Along with the other people that work there
Michele A | First ImpressionsSelf Storage Units in Westminster, CA, 92683
U-Haul Moving & Storage de Midway
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U-Haul Moving & Storage of Westminster
7422 Garden Grove Bl, Westminster, CA 92683 View Available Units2.3 miles from this location -
U-Haul Moving & Storage at Harbor Blvd
822 S Harbor Bl, Santa Ana, CA 92704 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Fairview
13042 Fairview St, Garden Grove, CA 92843 View Available Units5.4 miles from this location -
U-Haul Moving & Storage at Anaheim Blvd
626 S Anaheim Bl, Anaheim, CA 92805 View Available Units7.5 miles from this location
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- 4,0 - Cote moyenne des clients
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I found the ACTUAL location nearly impossible to reach by phone...with persistent referrals to their 800 line who NEVER seemed to be capable of helping me or ACCURATELY conveying my issues to the franchise branch involved. In THIS case I was attempting to close out my storage unit in a BILLING TIMELY MANNER (cloed it and surrendered content on AUGUST 10TH)...BUT ACKNOWLEDGMENYS & PAPERWORK NOT ISSUED UNTIL AUGUST 12TH. THE CLOSE OUT THEN IMPLIED UHAUL TOO THE TRANSACTION THRU THE NEXT MONTH'S BILLING CYCLE. This extended my transaction an EXTRA month and defeated my intent to close the account when no future billing was due.
Paula L | Overall ExperienceThe manager Aaron is excellent
Cynthia B | Overall ExperienceI reserved a unit for $104 and was told there were elevators yet didn't mention elevators aren't at all locations then told me there were no units anywhere for $104 even showing proof on my phone ended up paying$148. Very misleading.
Faith B | First ImpressionsWorkers not attentive at all.
William S | Overall ExperienceI was charged for another month of storage even though I had vacated the unit in plenty of time and visited the office to complete the paperwork. Mistakes happen, but this one should have been rectified right away. It took me numerous phone calls to get a return phone call. other than that, I was very satisfied, but that was a deal breaker.
Nancy D | Overall ExperienceThe staff at the Midway City location was really helpful and gave me good suggestions to right size my rental space.
John A | Overall ExperienceI didn't get his name but one of your employees, an Asian guy that got off at around 6 on decemeber 30th, was over the top helpful. I felt so welcome and he made the whole process easier. This man takes pride in his job and gives customers the best possible experience he can.
Bryce H | First ImpressionsAaron and his team were amazing, thank you!
Fabio D | Overall ExperienceGreat people and great help
Morteza K | First ImpressionsI’ve watched staff come and go over the years at Midway/ Westminster, and each one has ALWAYS been awesome. Thanks for the great service for over 5 years. Michele and Lucile Dowell
Michele D | Overall ExperienceThank you
Nancy P | Overall ExperienceMy storage room was locked upon my arrival. The great staff assisted me with my solving the issue and stayed late to allow me time to unload. I would recommend to a friend
Jason B | Online Move InThe staff was helpful and the owner was particularly kind. I also think the green zone for giving away unwanted items is brilliant! What a quick way to unload things without going to a thrift shop or dump, and a quick way to help someone else. A great idea!!
CATHERINE c | Overall ExperienceSo awesome I immediately got a storage unit after closing one
DANIEL B | Overall ExperienceI am content so far. I have only been one time. It was startling to be told by someone at corporate to try rideshareing to the facility. That is a ridiculous idea for storage units. "Hey Janet, do you want to need to drop things at storage at the same time? We can tie my stuff on the roof since you drive a Mini!" Duh. I don't know anyone at that unit anyway! So I guess the place could do with more parking but that seems unrealistic. I am a little concerned that I will find it tough to access my space a certain times of day. Meanwhile I will be trying it to see.
CATHERINE c | First Impressions