It was not clearly stated that there was limited access to the storage unit and that I would be denied access after 10pm on a Tuesday. I spent 2 hours loading my 55" OLED tv into my car just to find out I can't get into the storage unit building. Now I have to figure out what to do with my flat screen TV while it's 20 degrees outside and I have no where to bring it. If you prevent access after a certain time then it should be posted clearly.
Adam B | Online Move InSelf Storage Units in Williston, VT, 05495
U-Haul Moving & Storage de Williston
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Collette`s Shelburne Road Mini Storage & Burlington Bedrooms
2800 Shelburne Road, Shelburne, VT 05482 View Available Units5.2 miles from this location -
Lucenda Self Storage
290 Margaret St, Plattsburgh, NY 12901 View Available Units23.7 miles from this location -
Easy Self Storage
788 State Route 3, Plattsburgh, NY 12901 View Available Units25.7 miles from this location -
Plattsburgh Secure Storage
183 Sharron Ave, Plattsburgh, NY 12901 View Available Units27.0 miles from this location
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- 4,0 - Cote moyenne des clients
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Bruce was very helpful explaining everything clearly. I am very impressed with the security and access at the facility. The enclosed docking area for unpacking trucks out of the weather is well thought out.
Margot U | First ImpressionsThank you. Great facility.
Gregory H | Overall ExperienceMy move out date was in November 2024. I would've scored this higher if they wouldn't have still been sending bills and not close me out for over a month and a half after I vacated the unit. I even emailed to request to stop getting billed with no response.
Tiffany J | Overall ExperienceThere's lots of different people in and out of that building some you can trust some you can't trust some that shouldn't even be there nobody ever comes when the alarm goes off when the door is opened without somebody punching their coat in cuz it happens 100 times a day just because the building's open doesn't mean that you're unit is open I need to do a way better job describing how the system works and how to get in and out of the building appropriately so that when the alarm does go off they have a reason to look on the video to see why not ignore it and pretend they didn't hear it because it happened so many times a day the alarm is there for a reason which would have saved me a bunch of money seeing how I had tools stolen that we're sitting in the hallway and they breached unit opened the door and sold the lock cuz I didn't lock it thinking that it be okay since it was in a secure building well not so secure and when I asked the manager to go look back on the video tape you refuse to do it you didn't want to waste his time that's because my stuff had been in the hallway for several days because I was cleaning out sorting things and had lots of things going on at the time and didn't have the time for everything back inside the unit but it's my own fault for leaving it out
Robert R | Overall ExperienceRenting a storage unit was so easy.
Gina J | First ImpressionsThank you so very much! Very awesome experience!
Elizabeth T | First ImpressionsI will never give u Haul another dime. Absolute dog water.
David M | Overall ExperienceThis started out well when it first opened. We closed our storage unit because of a large scale rodent infestation in the warehouse. Our items were covered in rodent feces, fabric/rug we had in there was stained with rodent urine. It was disgusting.
Danielle P | Overall ExperienceStaff was very helpful and provided great customer service.
MARION S | First ImpressionsPurchase a storage unit while I visited the location.
dan C | First ImpressionsI was quite pleased except for the fact that my couch was littered with mouse droppings, forcing me to get rid of it.
David W | Overall ExperienceBooked a one way truck rental which included a free months rent from the storage facility. Despite mentioning this and presenting the contract at check in, within two weeks was sent delinquency bills for the free month, including late fees. Responded to email, called the location, no one had the authority to assist and correct the error. I was told to text Patrick Rose, the manager, he was “too busy” to speak on the phone. He ignored my texts. When I went to retrieve my belonging on my third week there, the unit had been locked by the staff due to nonpayment. Had to wait in line yet again to get them to unlock it…. Unacceptable and unapologetic customer service. While uhaul is cheap, they certainly make hiring professional movers a more appealing option in the future.
Ryan G | Overall ExperienceHad my furniture there for a month and just so much mouse activity and dropping, I bet there is a lot of people who are putting food in their storage, I didn’t see and mouse traps anywhere. Not happy that you don’t have prorated, I have two weeks left of the month and I moved out and you will rent it out, seems like double dipping to me….
KENNETH L | Overall Experience