I have had my unit for around 7 years and there was never an issue and the staff was awesome and always courteous. I only relinquished my unit because I moved an hour away and there is storage available on my property.
SHANNON BANKSTON | Overall ExperienceBTA Self Storage
21752 US Hwy 80, Wills Point, TX 75169Évaluations des clients
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4,5 Average Customer Rating
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I have had my unit for around 7 years and there was never an issue and the staff was awesome and always courteous. I only relinquished my unit because I moved an hour away and there is storage available on my property.
SHANNON BANKSTON | Overall Experiencemisty does a great job, thanks
Edward Liner | Overall ExperienceI moved out of the facility for 1 reason, cost. I moved in paying $40. I left paying $70 in about 2 years time. Don't know of many things that have doubled in costs in such a short time
Russell Hiler | Overall ExperienceWould use again without a doubt
Eric Douglass | Overall ExperienceGreat place! Very clean and staff was always so nice! Would highly recommend!
Cody Fivecoat | Overall ExperienceI was locked out of my unit for over a month because their lock jammed up, and secondly when your paying with a card and you change cards I told them not to charge one card and to remove that card and I was coming to give a new card, well I was on my way and they did it anyways. It just doesn't sit well with me I will never use this facility again nor recommend it to anyone...
HEATHER SMITH | Overall ExperienceHad no issues in the 2 years I used this facility, staff was always kind and help and the facility was always secure. Thank y'all.
Shawn Dawson | Overall ExperienceThe storage worked out great!
Michael Yudizky | Overall ExperienceI have had experiences with multiple storage facilities, and this is by far the best I have ever used!
DAWN WYSZYNSKI | Overall ExperienceNice facility. Well kept. Secure. Clean.
Sarah Walker | Overall ExperienceI called yesterday morning, Friday, November 15th, to let you know I would NOT be using the storage facility. I am unable to move at this time. Thank you.
Melodi Duff | ReservationDoes not honor Uhaul free month offers, but did offer a special.
MICHAEL MARSH | Reservation.
georgina pierson | ReservationVery friendly people will use them again if necessaryThank you Mr Gunwall
ANTHONY GUNWALL | Overall ExperienceThe only complaint I have was that beetles invaded my unit and I was blamed by you saying I had roaches when I knew better. I swept up at least 5 pounds of dead beetles from my unit when I was done.
SUSANNE FULLERTON | Overall Experiencestorage facility was clean and easy to get to
Privacy Request | First ImpressionsVery good lady to work with.
Privacy Request | First ImpressionsA lot of paperwork for renting a storage unit. This was my only complaint.
Privacy Request | First ImpressionsService was friendly
Privacy Request | First ImpressionsI met with Sherri to get my unit and she was the nicest, most helpful person I had met with in awhile.
DAWNLYN TODD | First ImpressionsWe were actually able to move in early. BTA was very accommodating with us. We really appreciate it.
Privacy Request | First Impressions