I couldn't get inside the area where my storage space is located. I was at the location for more than an hour and had to go back without moving my things to the storage room. I have followed the process mentioned and when I try to open the entrance door it doesn't open. I contacted customer care multiple times and I was told by the agent that they contacted the store manager "the door might have been stuck". I requested the customer agent if there is any drive up storage available but there was none ready to use. I no longer need the space as I made another plan to store my things. I request to cancel my storage pace and request a full refund
Shravan K | Online Move InSelf Storage Units in Windsor, ON, N9E1R9
U-Haul Moving & Storage de Windsor
Services dans cet établissement :
Particularités disponibles dans cet établissement :
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Unités disponibles (toutes les dimensions sont approximatives)
Entreposage intérieur
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![Exemple de disposition de local d’entreposage]()
Petite | 4 pi x 4 pi x 8 pi
Entreposage divers
Guide des tailles- Tarif :
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$84,95
par mois
- Intérieur
- 1e étage
- niveau rue
- Climatisation
- Tarif :
- 84,95 $ par mois
2 unitée(s) disponible(s)!
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U-Haul Moving & Storage of Devonshire Heights
815 Sydney Ave, Windsor, ON N8X3J6 View Available Units0.9 miles from this location -
U-Haul Moving & Storage of South Walkerville
1508 Walker Rd, Windsor, ON N8W3P4 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Old Castle
5025 Walker Rd, Tecumseh, ON N9A6J3 View Available Units3.4 miles from this location -
U-Haul Moving & Storage of Forest Glade
9082-9152 Tecumseh Rd E, Windsor, ON N8R1A2 View Available Units5.2 miles from this location
Évaluations des unités d'entreposage par les clients
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- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I dealt with Katie and Hassan that gave wonderful service! From day 1 first phone call asking questions to end dropping off thank you so much I felt blessed to have dealt with both Katie and Hasan! I also dealt with Shannon from customer service that was abrupt not helpful, disappointed with the service when I asked for the address to confirm where to pick up trailer she told me to google it. Wow-isn’t thy part of the job to help the customer?
SHERIN W | Overall ExperienceGreat storage facility
KEHINDE A | Overall ExperienceExcellent service and precise and timely support
Bharat N | Overall ExperienceFriendly with a good sense of humor
ray c | First ImpressionsThe person that checked out my stuff was very friendly with good customer service.She is one of the reasons I will keep coming.The place is also a great place but I'll appreciate it if we are allowed to pay according to the number of days we skipped checking out rather than pay for the entire month just because I was a week late.
Queen E | Overall ExperienceI needed to setup a small storage space for only a month and the folks the Dougall location were very friendly and accommodating. The office was even open on Sunday which was way better for me than waiting until Monday to get started. The unit itself was clean, seemed very secure, and heated which was nice during December access. I would definitely use this facility again if my needs warrant it.
paul g | Overall ExperienceGreat staff!!
Susan S | First ImpressionsThere was miscommunication in the beginning of my rental that lead to my storage unit being locked. I asked for reoccurring payment and the employee did not add it or it had been removed. I did not know. I rented a truck and after work, I went to remove items only to find out it had a seal on it. Thankfully wonderful manager rectified it. I was satisfied. She gave me an additional month free for the miscommunication however I kept getting emails saying I was past due when I wasn’t. It was very frustrating and annoying
Abdallah E | Overall ExperienceVery friendly and helpful staff really enjoy dealing with them
Edmund S | First ImpressionsThe ladies who work here are awesome. Great place great service 10/10 well done on hiring the staff at the dougall location
marla m | Overall ExperienceYes, even though I have water damage to some of my stuff from a leak in the unit. Jaclyn was very helpful with offering an immediate solution, by offering a trap to cover the rest of my stuff and moving me to a new locker to avoid further issues. Jaclyn has done everything in her power to take care of not only my property but uhaul property as well., by moving me to a new locker she could have the leak taken care right away and maintain an income with that unit. I never had this feeling of appreciation before. You see I had a locker for almost 2 years after walker rd location. I never enjoyed going there cause it was out of the way from home and my neighboring locker was broken into. It is very convenient for me to stop and pick stuff up at my leisure here. Thank you to Jaclyn and the staff at this location ! Very professional and compassionate team.
JAMESD R | First ImpressionsFantastic
KEHINDE A | First ImpressionsThe staff was very empathetic to my needs and was able to resolve my situation with dignity. Thank you so much for making this move as simple as possible.
aaron g | Overall ExperienceStorage unit has holes in the roof. Customer service was horrible. Understaffed. When I asked if a truck could be moved that was blocking the exit, I was told it's not that persons job and they stormed off. I watched one of the workers back a van right into one of the units. He just laughed and walked away as if it never happened. Very poor place to rent a unit.
Jamie N | Overall Experience