It was confusing as the website told me to locate my vehicle before going inside to get the key from the cashier even though it should've been the other way around. It was confusing and with the workers speaking to the u-haul rep in another language to get me the vehicle, I got more confused.Jewelie M.
Convenient Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Akron, OH 44312
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,0 - Cote moyenne des clients
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The pick up location was inside a very sketchy convenient store where the workers barely spoke English. I said I was there to pick up a uhaul and they handed me a personal cell phone to speak to someone about it. A man left walking down the street to get the uhaul. Very weird and I will never use this location again.Dakota K.
Thought I was going to be able to handle the pick up with the location at the check out counter. Instead had to wait for someone on the phone to assist me. Going over the same information that I had already given on the website. Truck was in good condition but not as clean as I had expected. Will most likely use a U haul facility next time.Ronald P.
There was only one representative and unfortunately she moved very slowly. The truck that was rented was decent inside the driver cargo area however none of the electrical ports worked. This was not disclosed. As a women I was terrified to find this out in the dark evening of my rental as I was lost with no phone because none of the ports worked with the car charger port. I was not told this was an issue when I was given the truck. The back of the truck was very dirty and dusky. My items were basically ruined when I made it to the location for drop off. The truck had terrible acceleration and when I took the foot of ls the gas it jerked and stalled as if it was going to break down. This was the worse experience with uhaul ever! I purchased more gas than needed so I could be fond h after getting lost due to no power, I left the gas below a little and was charged $13 on top of the gas I purchased. Very disappointed it the whole experience.BESSETTE B.
This location SHOULD NOT be allowed to offer U-Haul's anymore. The people there were completely awful & had NO IDEA what they were doing. Nobody there could help me, so they made me talk to their son on their cell phones while he wasn't even there. Then, I was told that someone there would be able to secure my car onto the trailer for me. THEY REFUSED TO DO THAT!! They said they could not help secure my car on the trailer because â€œthey couldn't add it to the contractâ€. So, I had to secure my car on the trailer myself & I have never done that before. I didn't know what I was doing. I drove 30 miles down the road & noticed I didn't secure it properly. Luckily, my car didn't fall off the trailer. If it did, I would've been taking action against them for them refusing to help when I was told somewhere there would. I had to call the number for help through U-Haul & luckily a local tow truck driver came to where I was & secured my car for me. The whole situation at that location was completely awful & unacceptable. Not to mention, the entire time we were outside talking & hooking up the trailer, the man wouldn't stop spitting on the ground. THIS LOCATION IS THE WORST I'VE EVER BEEN TO & I RECEIVED THE WORST CUSTOMER SERVICE THAT I HAVE EVER DEALT WITH. This location should NOT be a representative of your company anymore!!!!Corey S.