Location did not exist!! Waited on hold for hours and then had to drive further away to another location to drop off.
Location de remorque et remorquage à Alabaster, AL chez Chicos Detail Shop
Déménagement en provenance/direction de Alabaster, AL? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Alabaster, AL 35007 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Alabaster, AL
Les remorques fermées à Alabaster, AL sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Chicos Detail Shop!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Alabaster, AL 35007. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Chicos Detail Shop représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Alabaster, AL conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Alabaster, AL !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
They had 5 trailers and I only found one that had decent tires on it. I had to check in through a garage repair shop, and give my information over their phone to someone, not good Covid process.
Very organized pick up
The owner of the business just watch and waited until I went in and ask someone to help me he was busy changing tires so I waited until he finished I guess the owner doesn't help his customers!!!!!~
The UHaul Rental at Chicos Alabaster, Alabama was the best ever. Hassle free. So easy to check in and out. Life perk
Easy in and out.
I reserved online and it didn't work. Had to get local person to help.
Prepaid rental.Rented from the big uhaul store in Vestavia,Al I was on my way to pick up the trailer when I received a text message say I had to now pick up the trailer.20 miles away. I waited almost an hour to get some one at this place to hook the trailer up!If that the best you have to offer,I wont rent from uhaul again!
I called multiple times to confirm availability and seating arrangement. Was told the truck would accommodate 3 individuals. One person said it was a bench seat and the other person said it was two bucket seats with a small center seat. When i picked it up it was for 2 persons maximum and we had to work out a last minute plan to have someone drive a car out of state with us which was inconvenient and costly.
Everything was great, no problems at all. I enjoyed the experience.
Nothing customer service was great and friendly.
The employees spoke Spanish. We finally found a translator but he could not figure out the paperwork. They said take the truck and U-Haul would email the paperwork later that day. BUT THEY GAVE US THE WRONG TRUCK. (which made returning the truck a mini-nightmare and also cost us more because it was a bigger truck). And no one sent contract or paperwork to show we had actually rented the truck, even after I contacted U-Haul and asked for help later that day.
The battery died. Could not get help from the return Dept to help Pretty upset about that situation
We made a reservation for 12:15 at this location when we got there we had to wait 20 minutes for the employee to eat his lunch before he would help us and we were on a time schedule .We we're way over charged as well ,we rented the truck for 3 days and only ended up needing it for 1 but still got charged for three even though we returned it after 9 hours of using it .we ended up paying over 200 dollars which is ridiculous .we had to pay 1 dollar per mile and the closest location that had a truck was 20 miles away so we had to pay to back track and we drove 160 miles so we paid 180 for miles and then for the extra days even though we didn't use it for the extra days .
Helped me out when the other pickup location failed to follow up and call me back about availability. Was very courteous and accommodating. Not the first time i have rented from the Chico's location in Alabaster. Good folks!
In order to improve the experience for the next customer, you would have to change the entire system. If someone goes online to make a reservation then that reservation is confirmed two days prior to pickup, said customer would expect to have that truck at that time at that location. The call that I received only 14 hours prior to when I was expecting to pick up my Uhaul to inform me that I not only had to change locations but that I was going to be delayed six hours to get my truck, and was still not 100% guaranteed to receive one. My suggestion is to change the entire system or at least employ team members who are able to service the customers they are calling.
Other places have taken care of taking the trailer off the hitch for me. But when you are doing it all by yourself, it makes it difficult to be full service.
Discount Tire was the original booking location and no one was there at the scheduled pick up time. The equipment was sitting in the yard but no one ever showed up! Discount Tire, located at 9170 Hwy. 25, Calera, AL 35040 should be ashamed of their lack of care for their customer! We were redirected to Chico's Detail Shop through the assistance of Sam's Payment Center who contacted U-Haul directly because I had been on hold for 20 minutes without a response. The gentleman at Sam's took the time to drive in his personal vehicle and allow me to follow him there to assure I received the truck and service I needed! Chico's Detail Shop has the 26' Truck I needed; however, when I started down the road on it, I was very concerned the truck was going to make a 170 mile one way trip back home. Does anyone ever check the vehicle before it is rented by the customer? The engine sounded like it was going to blow up the whole trip! When I tried to call U-Haul Cusomer Service I listened to a recording for over 20 minutes without a live voice so I hung up!
Make sure online reservation is processed and truck is ready for pickup. My reservation was not ready when I arrived.
I arrived at my scheduled time and was met by a guy who did not know what was going on. He informed me that the person that took care of â€˜that stuff' was not there. After I waited for a half hour, he just handed me the key and said take the truck. I did not complete any paperwork and did not have to indicate in any way who I was. I could have been anyone and they would not have known the difference. Instead, I was told someone will give me a call later. I never received that call. I had purchased furniture pads, and the pads were not in the truck. I am still waiting to be refunded for those. The truck itself worked well, but there was less than 3/8 of a tank of gas. I was docked and charged for this and would have indicated this if I would have had the opportunity to sign any kind of paperwork. I do not feel I should be charged the $18 I saw on the receipt.
Through no fault of the The Rim Shop, the U-haul asked me if I wanted to reserve an appliance dolly. I DID reserve one but when I arrived at the site I was told that they did not have any and those were not reserved like trucks. So the website is misleading, if it's not an outright lie to the customer that they are "reserving" a dolly when they are not actually. This was very frustrating. I had to drive to another u-haul store to acquire the equipment that I "reserved". Otherwise, I was very pleased with my experience with U-haul.
This location was great. However I have never been so disappointed in a business as I was at the Uhaul location in Pelham Alabama. 2797 Pelham Pkwy. The man behind the counter was the rudest person i have ever met. He never looked at me the entire time and simply answered "no" when I asked if he had the product I was looking for. Worst customer experience ever and I will not recommend this location to anyone.
The location I was originally sent to was closed - so I was directed to a 2nd location, which did not have the size truck I needed. I was then directed to a 3rd location that did not rent trucks on the weekends (it was saturday) This last location was kind enough to work with me, and I got my truck. So no complaints there, but the whole process was a mess
This location was open when I dropped off the truck