Very good customer service on both endsGary W.
Moving Truck Rental in Alabaster, AL at Chicos Detail Shop
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Alabaster, AL 35007
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
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Would use again.LINTON B.
Very efficientFrederick M.
Require higher standards at all levels for every place renting the equipment.GREGORY E.
The rental facility experienced difficulties with the U-Haul application. My impression was that the app can be finicky. I was not inconvenienced and my rental was processed in a timely manner. The staff was kind and courteous. The staff gets 5 stars. Maybe U-Haul can improve the application for their facilities.James R.
Very friendly staff!Mark S.
Cab was dirty. Trash in passengers seat.Rose F.
Better checkin processing and improve communication to provide clarity on pricing and policies.Raven B.
the online check-in process took over 20mins. I would expect a more streamlined process if it's being offered.David C.
Location did not exist!! Waited on hold for hours and then had to drive further away to another location to drop off.Alexa H.
They had 5 trailers and I only found one that had decent tires on it. I had to check in through a garage repair shop, and give my information over their phone to someone, not good Covid process.Gary P.
Very organized pick upJames S.
The owner of the business just watch and waited until I went in and ask someone to help me he was busy changing tires so I waited until he finished I guess the owner doesn't help his customers!!!!!~daniel P.
The UHaul Rental at Chicos Alabaster, Alabama was the best ever. Hassle free. So easy to check in and out. Life perkMark R.
Easy in and out.William W.
All good.ramon S.
I reserved online and it didn't work. Had to get local person to help.Michael M.
Prepaid rental.Rented from the big uhaul store in Vestavia,Al I was on my way to pick up the trailer when I received a text message say I had to now pick up the trailer.20 miles away. I waited almost an hour to get some one at this place to hook the trailer up!If that the best you have to offer,I wont rent from uhaul again!Dannis D.
I called multiple times to confirm availability and seating arrangement. Was told the truck would accommodate 3 individuals. One person said it was a bench seat and the other person said it was two bucket seats with a small center seat. When i picked it up it was for 2 persons maximum and we had to work out a last minute plan to have someone drive a car out of state with us which was inconvenient and costly.Jamie T.
Everything was great, no problems at all. I enjoyed the experience.CLARENCE D.
Nothing customer service was great and friendly.andrew N.
The employees spoke Spanish. We finally found a translator but he could not figure out the paperwork. They said take the truck and U-Haul would email the paperwork later that day. BUT THEY GAVE US THE WRONG TRUCK. (which made returning the truck a mini-nightmare and also cost us more because it was a bigger truck). And no one sent contract or paperwork to show we had actually rented the truck, even after I contacted U-Haul and asked for help later that day.louann S.
The battery died. Could not get help from the return Dept to help Pretty upset about that situationmary R.
We made a reservation for 12:15 at this location when we got there we had to wait 20 minutes for the employee to eat his lunch before he would help us and we were on a time schedule .We we're way over charged as well ,we rented the truck for 3 days and only ended up needing it for 1 but still got charged for three even though we returned it after 9 hours of using it .we ended up paying over 200 dollars which is ridiculous .we had to pay 1 dollar per mile and the closest location that had a truck was 20 miles away so we had to pay to back track and we drove 160 miles so we paid 180 for miles and then for the extra days even though we didn't use it for the extra days .Darrell J.
Helped me out when the other pickup location failed to follow up and call me back about availability. Was very courteous and accommodating. Not the first time i have rented from the Chico's location in Alabaster. Good folks!John W.