My only complaint was the extra charge on my account. My daughter went and paid it at the location for me on Thursday April 29th and then uhaul itself decided to take out the amount again plus an extra 30 $the following Monday and trying to get ahold of someone is ridiculous I've been on hold for hours and I'm stuck at home with covid but if I can't get ahold of someone I will be going down to the location to get this rectifiedSolina G.
Trailer Rental & Towing in Aldergrove, BC at Aldergrove Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Aldergrove, BC V4W2X3
(N Of Fraser Hwy)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Aldergrove, BC V4W2X3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I've always been happy with this location and have rented there on many occasionsRAYMOND C.
Blankets weren't in my truck. Had to talk with 2 customer service people about removing it from bill. Then I still had to contest my bill at the end of my experience.Bobby R.
I received a text message for a drop off location in yarrow when there were 3 other locations way closer right in chilliwack. I was charged the extra miles driving all the way into yarrow when I probably could of drop the truck off in chilliwack without extra costs. Safe to say I will never use your service again. This to me is absolutely poor planning on uhauls part. I would like a refund for the extra $3.90 charged. I know this not a lot of money but sending me far away to drop the truck off when I could of dropped it off at a closer location to save money is insulting. Obviously uhaul is just concerned about their business and NOT their clients. I will never use your service again nor will I ever recommend any Uhaul location to any body I know. Very disappointing in this service. Sincerely Very unhappy (former) customer.kevin L.
Clean your equipment! I rented a 6'x12' trailer and when picked it up the inside was full of sand and mud. No one came out to do a walk around or assist with connecting the trailer, I had to connect the trailer myself.Kevin R.
Usually they are great at this location. The trailer I borrowed had 9 old moving blankets in, 2 of which were soggy.I had nowhere to discard them so we had to handle them several times which was nasty. As far as the trailer goes I really hurt myself lifting it on to my tow hitch from the ground. All your trailers should have winding jacks on to manoeuvre. There is no warning about this! I may have looked elsewhere if ida known. A trailer jack wouldn't be a big deal to mount! On returning I could not lift it off my tow hitch. I had to use my car jack underneath it to get it off and I got covered in dirt doing it. I will not hire your trailers again due to this. That is my main reason for the poor rating.Christopher H.
There was an empty pop bottle in the trailer when I picked it up. My main complaint is that when I book a trailer online, at the location close to my home, when I go there, there isn't a trailer available that I booked! Every single time this happens! If there was another company in my area that rented trailers, they would be my business.WILLIAM E.
I had reserved a trailer at the matsqui location on Friday night and when I got there was told that there was no trailer there for me because one of the previous renters had dropped one of the 2 motorcycle trailers off in maple ridge. Somebody should have contacted me, or the system shouldn't have accepted my reservation, instead of having me waste my time going to the matsqui location. This was UHaul's mistake and I should have either been allowed to drop the trailer I rented in aldergrove off at the matsqui place location or allowed to pick up the trailer from maple ridge that belonged to matsqui and given free use of it for the afternoon as long as I returned it to the matsqui location that day. I did so much running around wasting my time and money on fuel because of this mistake that in my opinion, and especially when you consider I've rented a trailer at least 5 times in the last 5 months, I should be given a complimentary trailer rental... get with it UHaul!!Matthew L.
It was all easy and the staff were friendly. No complaints.Lisbeth S.
Train staff to be customer friendly, most locations are good but some need attentionjasvinder A.
My online reservation changed to an earlier drop off when I went online to change my pick up time. We were quite confused because we weren't want to change our drop off. Only our pick up. Very confusingCharlene D.
Very friendly and helpful. Nice staff available to help. Perfect location for usMatthew H.
Location is difficult to find, lacking signage near the entranceJodene P.
Friendly staff, equipment was clean and ready, easy pickup process, but the phone app did not work properly as many have stated....KEITH H.
Easy to find. told me right where to drop off the trailer and the online instructions were perfect for after hours drop off.Troy F.
friendly people at mini storage locationbenjamin A.
Efficient service. I used the check in from home the night before on my PC and this worked well. Previously tried on my Smart phone and had issues.Michael K.
Absolutely the best uhaul experience of my life. Customer service was EXCELLENT and very very supportive.ELIZABETH G.
My move went very well as planned. Thank you.James M.
Excellent serviceHarry R.
If the people are pleasant, which they where, and the equipment I'm renting is good I am happy.George R.
Second time from this location. They are my first choice.Thomas G.
The cab of the uhaul needs some cleaning. Drinks have been spilled and sticky spots. Also one of the tires had a gouge in the side wall which made me a little nervous that the tire would pop or go flat while using it. The tire should be replaced.Katie B.
The onsite manager and secretary were friendly and amicable in conducting the transaction both at the time of pick up and drop off.Aman R.