I had a mixed experience. Although it wasn't totally terrible, the place opened late despite being told to arrive early for check-in. I had already registered online, but the facility was messy and looked quite shady. After receiving the key, I was sent on my way without any guidance on how to unlock/lock the hatch or important tips like using the emergency brake when parked. Additionally, the emergency brake was hanging off and posed a significant safety hazard. VERY UPSETTING EXPERIENCE.
Catherine P
JT Enterprises
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Alexandria, VA 22310
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Requested moving blankets and a dolly and they were not in the truck when I picked it up
Andrew VUpon check in the counter person generated my contract however could not locate the keys to the truck he assigned to me therfore check in took an additional 20 minutes.
Myra CTold the man working there able the issues with the trucks speedometer and how unsafe it was. He told me there wasn't anything he could do about it. So I asked for someone who could. All he did was tell me to call 800 go uhaul and tell someone there. I plan too
DAVID EEverything went well, except that my card was charged twice for the rental. I will ask my bank to reverse one of those charges.
Edgar S