The U-Haul was clean but it had transmission issues and got a mile down the road and had to call roadside assistance. It took almost 6 hours to get someone to verify and then get new equipment. Thank goodness I didn't load anything before issue happened. With second truck I fully loaded and drove for almost 2 hours then it broke down on the side of I30. Engine was good but would not move. Repair guy was great but couldn't fix. Took hours from breakdown to tow truck. I was pulling my vehicle so drove to new truck. When tow truck came and moving guys were waiting. Why do they try to talk you into unloading and loading your own truck. Really I was one person. Anyway it was smoking from back right tire because tow truck driver was told transmission not axle so tired popped which sounded like bomb. Caught on fire they tired to put out. Granted all in front of U-Haul store, mover's, and tow truck driver. These roadside assistance asked me to take pictures and upload. Are you kidding me I was like ask the people that work for you. I shouldn't have to risk getting burnt or the other tire exploding on me. Now still waiting for U-Haul to contact me to make it right. 11 to 12 hours nightmare that I will not get back. Fyi I had just filled that truck up.
RANDY W.
Happy Hills Feed
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Alvarado, TX 76009
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Very friendly and professional staff
Lydia E.More workers we were there 25 minutes getting waited on
MARJORIE LYNN H.Nice people
Darin R.It was a feed store with only two people there.
Nancy D.