Staff was great, quick, friendly and helpful.
GREGORY S.
Seven Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Beeton, ON L0G1A0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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Although this is the new thing to do everything online. This was the worst experience I have ever had with uhaul 4 hours trying to get this truck as the persons with the lock box code seemed to be giving us the wrong code. 4 hours to finally get into the truck. U-Haul was my biggest stressor for this move.
Dale E.The location called SEVEN AUTOMOTIVE..located 2763 10th sideroad Beeton Ontario L0G1A0 SHOULD NOT BE CONSIDERED AS A U Haul vendor. For the following reasons. The online check in process for pick up could not be done as the location did not show up on U HAULS GPS.Had to call U HAUL international in order to complete the pick up process. It took over 1 hour to complete the check in as the locks would not respond to the codes given. They were hard stiff and were rusty. The lock box for the keys were so high up reach..thank God there was a rickety chair to stand on.. we are tall and could not reach. The U HAUL representive gave 2 codes for 2 locks. Neither woul open. We were on a time frame to get to our destination which was 6,5 to 7 hours drive. With all of this we were VERY VERY LATE getting to our destination. Very frustrating when UHAUL could NOT /locate the dealer..Three of us set our phones as described and no go...in addition this location was closed on the Saturday. Our suggestion when getting a UHAUL truck check that the dealer is not in a remote location in the event this happens. The lock box needs to be accessible and not up a extremeky high and locks are maintaind and easy to operate. Make sure you go to a dealer that is open on the same day you are picking up the truck in case there are issues. Customer service was helpful..and returning the truck was a breeze. I believe it was important to express in detail what happened. Hope this review helps.
Anthony S.The mobile app was awkward and hard to use and nothing worked as it should. The staff that helped me work through the app issues were fantastic. Another horrible issue was the fact that the parking lot was not plowed and the van got stuck immediately is likely an act of god, but could have been cleared by the the owner of the shop the truck was parked as many plows were out clearing snow that morning. After spending roughly 2 hours trying to get the keys out of the tiny lock box and another hour or so trying to push a van out of the snow with my daughter that I will never use U-haul. I will be passing this experience on to my friends and family. Thanks for listening to my rant.
Chris M.There was a lot of confusion on the online app. It had two different locations listed as my rental was updated via phone conversation but not reflected in the links provided. The online registration did not upload my required documents, and I needed to spend over a half hour on the phone to fix all these issues before I could leave with the rental. **Positive - the agent over the phone was great!** When booking, due to availability, I was offered a 10' truck in lieu of the cargo van I had requested and was told the mileage per km would remain at the cargo rate- This was not reflected in my invoice and I was charged $1,11/km instead of the 0,69/km I was told. I was also charged a fuel surcharge at $1,75/L for returning it minutely below on the gage as to where I received it.
Karey C.