Say it's a Centex so it's easier to spot. And give the location of the key drop box, it was a little confusing to find.
Brandi C.
Kensington Auto
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Calgary, AB T2N3R9
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Everything was fine except I had to sweep out the van before loading.
Wayne W.I ordered and prepaid for six furniture covers, a furniture Dolly, and a utility dolly with a 10' moving truck. When I picked up the UHaul the employee behind the counter confirmed all of the items that I had requested and ran my credit card. Once I paid and signed the paperwork he gave me the keys to the truck, but he did not mention at any point that I would have to take the rental equipment to the truck myself. I left the rental centre and once I arrived at my destination I opened up the back of the truck and it was empty; no utility dolly, furniture Dolly, or furniture pads inside. I called and spoke with the same employee, he apologized that he forgot to mention to me that I needed to grab the rental equipment myself and he said I would have to drive back and pick them up (no mention of reimbursement for the mileage I would add when driving back to the rental centre or discount for the huge inconvenience on my moving day). I was already nervous driving such a large truck so I didn't want to drive in rush hour in order to collect the equipment that I had already paid for. I am hugely disappointed that the equipment was not delivered to me since the staff made an error that later left me with scratched furniture, an exhausting move, and a friend with an injured back from carrying the furniture by hand. I have never received such poor service before and will not be giving UHaul my business in the future.
rachel N.The service was excellent. There was an issue where I was told when I picked up the truck to bring it back 1/4 full because that's how much gas it had when I picked it up. It was indicated as such in the contract. Apparently when I dropped it off, the Uhaul system said it was supposed to be 3/4 full, so there was some confusion at the drop off location as the attendant tried to figure out what happened.
Jason K.Customer service was excellent, but the truck did not run well. It would not shift at a reasonable time therefore revving the engine high for long periods and when I pushed the mirror in it came off in my hand. But I will say that the customer service was stellar at this location.
Colleen S.