The staff person was friendly & competent. The vehicle was clean, in excellent working order, with plenty of fuel. Our sign-out in the morning & sign-in that night went very smoothly with no problems. Our experience at this location was in considerable contrast to our attempt to rent here a few years ago. We appreciate the dramatic upgrade. We'll be back.
PHILIP M
Chelan Transfer Co
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Chelan, WA 98816
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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We reserved out truck for 930am on Sunday. When we arrived there was a sign on the door stating they were closed for the day. There were 2 other families trying to get trucks and trailers there. We called every number available and the U-haul office told us to get our keys form the desk. BUT THEY WERE CLOSED. After an hour and half a woman showed up and we terribly rude about the whole situation and kept telling us they were closed. We finally got the lock combination to access our keys and left. We lost 2 hour of our moving day and were treated as if it was our fault.
Robert LThis was one of the worst u-haul experiences I’ve ever had. First I booked a one way 10’ truck at AAA wildcat storage and then the day before pick up I’m told I have to drive an hour to cashmere to get a truck I booked 2 weeks in advance! Upon getting to cashmere at 9:00am I’m told that they don’t have a truck available and thankfully the guy was so kind to offer me help and he called U-haul and was able to get me transferred to Chelan with free miles. So I drove another hour to Chelan and was able to get a truck but no dolly with it! So I had to rent a dolly from else where! Then day of moving I wanted to drop off the truck and I’m told on the app to return it to Chelan! Lucky I called u-haul and was able to get a place closer. All in all thank you to Chelan and cashmere u-haul employees for helping deal with all this mess that the company U-haul created but I don’t think I’ll be renting again.
Dakota MThe truck I rented had no ramp. When reserving, ramps were not mentioned as an option to choose. I was not asked if I needed a ramp when I picked up the truck. I did not notice the absence of a ramp when I inspected the truck. It was realized when beginning to load. It should be listed as an option if not all trucks include a ramp.
Pam RThe turn-in process was quick and easy.
WILLIAM R