Staff was very nice
MATTHEW B
Education Facility Management LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cherry Hill, NJ 08003
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Horrible experience and they lied and told me someone wouldbe there in an hour and Noone is ever there.
Jessica ANone of the rental equipment was provided other than the truck itself. No one on location to address the issue and no one answered the phone at any point during the rental.
Ernest HMy truck was dirty. The furniture pads I requested were thrown into the back of the truck, not in the pouch. Also, I never received the 2 dollies I requested.
Abimael MThe first truck had a check engine light was on when we turned the truck on and we hadn't driven anywhere. We selected pick up at noon to make sure the office was open at pick up time and no one was there. We called customer service and they told us to call the driving support team and only gave us a new truck when we pushed back against waiting for them to fix a problem we didn't cause. On the second truck the mileage didn't match what it should have and they said that was fine and to just take a picture. They then said they couldn't add any time to our rental time without charging us extra even though we spent an hour switching trucks and calling customer service. Then when returning the truck the mileage didn't match and we had to call customer service again since it didn't let us close out the order with the mismatched mileage.
Elizabeth W