You make it too hard to do business with you your policies suck especially on a one-way car transport Reno you make me the customer do you haul job the local manager in the lower Bucks area that handles transport rentals said they didn't have any one-way rentals so I decided to scrap the idea of transporting a vehicle even though they did have transport trailers available they would not rent them one way and there was no compromise after deciding to cancel my trip someone called me on Wednesday, 4 June and said they had a one-way rental trailer if I wanted it but I had to travel 45 minutes from my location To pick it up I believe I'm doing U-Haulâ€˜s job at this point so I go to the location that they have designated they call it a local neighborhood U-Haul agent very hard to find the place no U-Haul sign it's off the beaten path Although the guy was a nice guy he's in the cleaning business buddy Ranch U-Haul equipment on the side took me at least an hour to find him your auto transport trailers are very unstable I painstakingly made every effort to ensure the stability of the trailer including not over Loading it and not exceeding the speed limit recommend it on the trailer when traveling if you had a dip in the road or when a large tractor and trailer would pass you even at 55 or below the trailer had a tendency to start to whip I've used other car trailers in the past and I have gone faster than 55 maintaining the speed limit on highways as indicated some places allow you to do 70 And well towing a vehicle I always keep it 5 miles an hour below the speed limit but with your auto transport doing 55 and below in the cases I just stayed it your transporter does not perform well I believe you should investigate and re-think or redo your auto transfer trailers for improved safe travel.Roy R.
Trailer Rental & Towing in Cherry Hill, NJ at Education Facility Management LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cherry Hill, NJ 08003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great friendly timely serviceGERALD P.
No attendant present at drop offFREDERICK I.
They billed us for days we already paid for.William T.
Took too long for approval when I picked up the truck. It took almost 30 minutes.Darin K.
Great Service!!!! I told him I'd send some people and I will recommend him to whoever else.whitney H.
The only thing i could say needs to be improved is the app for checking in but other than that it was very smooth and easy to do.Matthew S.
Smooth experience. Clean vehicle. Easy access and after hours return.Phillip C.
Truck was not swept out. I doubt they ever checked it because I requested a utility dolly and furniture ads which were not there. and then I was charged for them.Bryan C.
The entire process was so easy. The van was clean, in great condition and Exactly what we needed. Rob made sure we had everything we needed. It was the easiest part of our move, I highly recommend this uhaul location!!Lisa F.
The staff went above and beyond for us ! They even advised us the lowest rates !Robert N.
Oil change light was on. Otherwise everything was fine.John M.
Van was very clean and staff went above and beyond ! The dispatch room was very safe and social distancing procedures were in place at this location .Robert N.
Customer service at the location was excellentChristopher N.
Although the truck was generally clean, the inside of the windshield was not, and that was distracting till our first gas and clean. Just a little more attention to small stuff would have been appreciated.jay H.
I couldn't grade this facility because no one showed up for work. The office was supposed to open at 0900 amd I arrived at 0945 and no one was there. Another couple was there aswell waiting for their truck they reservedELIEZER C.
I've used this site before for self checkout and checkin without issue.David W.
Next time call and tell the person who rented it where the truck is I rented it from mt laurel got there told us was in cherry hill lack of communicationcathy M.
The agent did not wear a face mask when interacting with me and did not keep distance (not at all). I felt very uncomfortable. Further, it seemed that the agent (maybe the owner) does not know he is in a service business.CHIHYUNG O.
U-Haul is an absolute disgrace of a business. I ordered a 26 foot truck a month in advance of my upcoming move only to find out the day before that I could not get the truck I ordered, they only had a 20 ft truck available about 55 miles away from where I needed to pickup the truck. Thank God for Avis Truck rental which saved our lives and had a 26 ft truck available nearby for our move. I will be filing complaints against U-Haul with the better business bureau. A company of this size should not be allowed to operate nor treat it's customers like this. Total disgrace, company needs to be disbanded or go through total overhaul from top down starting with new ownership.Christopher C.
It was fast and friendly service.Amir M.
Everything was streamlined and very straight forward. The locations and description of everything was perfect. I appreciated how easy it was. Thanks!Dave B.
Professional and friendly staff, clean and working truck. Easy in and out serviceJames H.
After arriving at my first uhaul truck has flat Customer service is an absolute nightmare got hung up on twice had to drive to different location to arrive there and still have trouble uhaul customer service is horrible it take over ten minutes for someone to answer your call bad bad serviceMELVIN M.