Nice and friendlyJessica R.
Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Avondale
Chicago, IL 60618
(1st building north of Belmont on the west side of the street)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat-Sun: 7 am - 7 pm
- Free towing inspection
- 24 hour customer return
- habla español
One-Way and In-Town Local Rentals in Chicago, IL 60618
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Fast and easy rental spot !SLAWOMIR S.
Nothing,very happyEDMUND S.
Great service and very helpful and friendly serviceRAMI A.
I had great customer service experience The process was the most fast and easy check in & out!Ivonne F.
I used the mobile pickup for the first time yesterday, and just to make sure it goes on smoothly, I went to the location when it was still open. When I went there, the truck wasn't located in the place where it should be, and the key wasn't located in the lock box. If I hadn't visited the location at the time it was still open, I couldn't have taken the truck I booked.Nisha Dhananjaya B.
Note: vehicle returned 3 days early. Representative wanted to charge an additional fee for returning to "wrong" location. Reservation was made weeks ago to return to this location. Manager could not be reached. No fee was charged for return. I advised representative we did not receive moving blankets with vehicle. He made a note and said uhaul would deduct the charge from our bill. This was not done yet.JAMES T.
There is no QR sticker anywhere to rent your truck without using an agent (as advertised). This resulted in a long wait because it was busy. Plus the internet did not work so the UHaul website could not confirm my location (and there was no way to do a QR scan).SANDRA S.
The truck I went to pick up was not topped off with gasoline. it was also very dirty from the outside and I had to wait 45 minutes for someone to help me hook up the auto transport to my truck. The person who works the front desk had very poor customer service skillsEmmanuel F.
When I picked up the truck, it was not full with gasoline and the truck had not been washed. I had to wait 45 minutes for someone to help me load my vehicle onto the auto transport.EMMANUEL F.
Excellent and fast return. No negative comments.Hal J.
Easy process.MICHAEL N.
Staff members are extremely friendly and helpful!Christopher P.
It was difficult to know where to go when I picked up and when I dropped off my trailer. There is an entrance clearly marked for customers, but when you walk in, the clerks are at desks on the far right, behind stacks of boxes and there are no indications that I saw that that's where you needed to go. After getting checked out I was told to go outside where someone would help me, but there was no one near the door. I had to walk around the building to the right to find someone and then interrupt their discussion to get helped. Once they saw me wandering, they were very polite, helpful, and efficient, and got me on my way very quickly. When I returned, there was no indication of where to go. One of the same helpful people from the day before happened to be driving a truck past and stopped to ask if I was returning my trailer and told me where to take it. So, I found the staff, especially the people who hooked up my trailer and unhooked it when I returned, were extremely polite and helpful, and I had no problems with the trailer I rented. But the addition of some decent signage and clearer direction from the desk clerk to let you know where you need to go would have made the experience better.TYLER D.
Great experience! Smooth check in, practically brand new 15' truck was easy to drive and worked great.Ann D.
Always issues with van like Ac Door lock broken Not been clean up Seat with ðŸ•hairHUMBERTO C.
Only had one person working inside on a Sunday and she was very busy. It took about 15 minutes to pick up the truck and I had checked in online. I was under the impression it would be quicker to check in online.Steve B.
First time using U-Haul. This facility was clean, friendly staff, and equipment. Move was smooth and turning in equipment was simple.DANIA M.
The employee I dropped the car off to was kind and professional. The employee inside who gave me my keys acted as though they didn't want me there and treated me like an idiot for asking questions.Benjamin B.
Don't give one way trucks to anyone without cruise control. Also when a box truck like mine that was rented was involved in an accident and the alignment is jacked up and steering isn't right, don't rent those out. Ridiculous my entire experience was crap. The steering was so messed up. No cruise control. Insane Never again will I rent or recommend you. Also will be filing a complaint with BBBMALISSA O.
My only complaint is that the wait was very long. You need more help behind the desk if necessary...someone that can jump behind if someone is taking too long and the line is growing and not moving.SALLY M.
Need more counter staffSteven S.
My drop off location was not near my move in destination. I feel that I was delivering your vehicle to a location of your convenience and definitely not mine. 1.5 hrs in traffic to find out there were multiple closer stores. Very dissatisfiedBrian B.
Supplies I had ordered (and paid for) were not in the truck, as they said they would be. Additionally, the truck was not safe for driving. The driver's side mirror was angled facing the ground and could not be adjusted. Even worse, the passenger side mirror was loose, and no matter how you adjusted it, the mirror immediately spun open while driving, rendering it useless.Adam S.