no one working inside or outside was wearing a mask. at one visit to purchase some boxes a few weeks back, one of the employees, who again was not wearing a mask, returned from break, took her phone out of her bra, checked it for a while, poured a drink for herself from a travel mug into a cup, and then eventually decided it was time to greet the customer standing at her checkout terminal. after touching all of her personal belongings and everything, she never washed her hands or applied hand sanitizer before eventually handing me my receipt. not the most sanitary. also the manager barks orders at his employees rather than speak to them in any sort of respectful tone. the final thing that was frustrating was upon returning my truck, i watched two employees hang out and check their phones for plenty of time before acknowledging my presence (at least five minutes) and when one of them came to me, i asked if he was on break (which i would understand) but he said 'no i didn't see you there'. ahh ok you didn't see a huge rental truck pull up got it.
Location de camion de déménagement à Chicago, IL chez U-Haul Moving & Storage of Avondale
Déménagement en provenance/direction de Chicago, IL 60618? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Avondale. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Avondale
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Chicago, IL.
Location de fourgonnettes et de camionnettes à Chicago, IL
Les fourgonnettes et camionnettes de location U-Haul de Chicago, IL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Chicago, IL 60618. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
The equipment I ordered (2 dollies and furniture pads) were not in the truck when I picked it up and I did not realize until I got home, so I had to drive back and get them. When I picked it up I was given 1/2 a dozen furniture pads, not 1 dozen but by the time I figured that out it didn't make sense to go back. Not all employees were wearing masks. Not all customers in the store were wearing masks. It was stressful to worry about my health during this move.
It took over an hour to rent and hook up my trailer. Please have more people on staff during the last part of the month. The staff were overwhelmed and overworked. They did the best they could, and I very much appreciate their assistance, but they were put in a terrible position. Do better by your employees.
It was a pain to pick up the truck, I was early and not sure if I was speaking to customer service people or not, but was an irritating pick up. Also moving sucks so I was bitter in general. Return was fantastic and super easy. The moving part sucked
Portage Park location didn't have the truck we reserved they called about 15 minutes before our reserved time and sent us to a different location. Once we got to the Kedzie location Charles Spaulding helped us out and was super friendly! Everyone we came in contact with at his location was super helpful and efficient!
My issues were with using the self service app. It needs to be more articulate in the directions: specifically state that the set of 7 characters you're looking for is not the license plate but the truck number. Also my truck was wedged in between to ridiculously awkwardly parked trucks and was literally near impossible to get out. It was so stressful trying to squeeze my truck out between to others that were parked at irresponsibly, and there was no other way for me to get out. Terrible organization in that lot, at least the night that I was there.
This location is one of the best the manager is nice and pleasant and helpful and the worker's
If you know you have "x" reservations, staff up to handle it. I did everything asked online ahead of time, and still waited in line over 30 minutes to get the truck, which by the way, wasn't at the location I asked for - So I had to go further to get the truck, wait for it because they were so understaffed, and then still had to do license picture even though I submitted online when I booked the truck. Also - with a reservation more than a week ahead of time, why can't uHaul get the size truck reserved over to the location requested? This added to my charge simply because I had to travel more miles to get it. Finally, when I reserve a truck for 12:00 and don't actually get the truck until after 1:00, I shouldn't get a text telling me the truck is due back in 22 hours, when I reserve for 24. It should be 24 from the time I get the truck, NOT including time I waited to get the truck. Overall, the truck worked. But I wouldn't say the experience getting it was positive.
Overcharged by hundreds of dollars. Somebody needs to contact me before I reverse the charge with the credit card company.
The keys weren't in the lockbox, but luckily there was an employee nearby who helped us out.
Customer service staff at counter wasn't very friendly, otherwise, everything else was fine.
Make discount for added pick up trailers or equipment clear at initial rental location not on line or at least better contact by areas needing relocation or transport of equipment
Trailer tire was completely bald. No tread. Location and service was fine, but was 2x farther away than requestEd location.
Amaizng staff and location
Very rude desk service. first time renting and was unsure of instructions. I asked for help and I was told to do what the phone said as if I didn't know how to read. Will not be returning ever!
Very helpful. Arrived early & they got our request ready ahead of schedule.
I was supposed to receive a Dolly but I didn't receive it and I was charged for it
Although I did the online check-in, I still had to wait for 20 minutes to get vehicle and then was treated rudely. My vehicle had a faulty turn signal as well. Disappointed.
The location was organized and the team was friendly. The online pickup and return process was terrible. The system was slow and timed out on me twice on pickup and return. I finally had to have one of the team members complete the return because the system wanted to charge me $20 fuel charge when I put enough gas in it before returning to leave it exactly as I had received it. The team member took care of it but I should have been able to count on the system.
Charles was efficient and helpful through the pick up process. Mr. Garcia also took great care of us at drop off. Thanks to the team for making my experience seamless.
Service was professional and process was quick
Not a thing. Excellent service and we had no problem with the van that we rented, Would definitely recommend this place to all. Thank you.
I've always had a good experience with you. Sometimes, though, there's a lack of employees at the desk. But, overall you do a good job.
I did not choose this location. It was very inconvenient for me. Also, although the woman who helped me was great, there really should have been additional help. There were too many customers for just one person to serve.
People there are very rude, they have no customer service. They do not know how to talk to people nor how to direct them. There were several hidden fees I was unaware of. Overall, the truck was a big help but the people need to do better.
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