Cameron was fantastic! Made everything so easy..... Thank you!!!
AMY M
St Bernard Self Storage II LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cincinnati, OH 45217
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Cameron (the man at the desk) was super helpful and extremely pleasant!
MICHAEL LThe gentleman that greeted me was very friendly. He quickly checked us in.
Mel SThe location is difficult to find and out of the way. When I arrived there was a sign on the door that the office was closed for lunch. I texted the number listed on the door and got a response from Cameron, that it was OK to leave the truck there, as it was not the location that I had scheduled, and I was returning it a day earlier than scheduled. I completed the check out via the app. When I got the bill via email I was charged for 3 extra days, even though I returned it 2 days past the original schedule date, although I did arrange for the extra days before the original contract was complete. I was 37 minutes late returning it by the time I completed the return process on the app to avoid the 3rd day charge. I was told by a UHaul customer service rep that its up to the agent where I returned it (Cameron) as to what I am charged. After learning this the day after I returned the truck, I texted Cameron twice and called him and left a voicemail message but never heard back from him. I can only take this to mean that he was no longer interested in communicating with me and was going to charge me the full amount. So much for good customer service, especially during this holiday season.
John PThe man working that day had the truck all ready to go for me on arrival. He was also very friendly making this a great experience.
ARLEE B