I think the counter person has ancillary responsibilities in their attached storage facility which caused a wait to return the truck. Probably not a huge priority for them since many or most just drop the keys. I had to speak to them. UPS driver also could not wait that long to hand deliver a package so instead left a "sorry we missed you" post
BRET S
Spring Grove Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cincinnati, OH 45232
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Excellent service
ANNIE HHave someone in the office at the most popular time a truck is usually needed in the morning afternoon and late evening my rental and return was a complete disaster that your truck for an hour and a half give or take a minute and it showed that still had it the following day when I came back to return it at 1:30 renting it at 11:00 they going to lunch I called 30 minutes later after returning the truck putting the key in the slide still no answer call it again 2 hours later still no answer next morning I call still no answer talk to customer service the young lady told me it still showed that I had the truck I am out done very very disappointed in this service you get a zero on my score
GARRY AService was impeccable and customer service excellent
KELLY HThe only issue with the truck was that it hadn’t been swept out. The truck bed was dirty. Other than that, I approve.
Orlando B