Everything was on point! Great service.
Tamara H
Spring Grove Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cincinnati, OH 45232
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I think the counter person has ancillary responsibilities in their attached storage facility which caused a wait to return the truck. Probably not a huge priority for them since many or most just drop the keys. I had to speak to them. UPS driver also could not wait that long to hand deliver a package so instead left a “sorry we missed you” post
BRET SExcellent service
ANNIE HHave someone in the office at the most popular time a truck is usually needed in the morning afternoon and late evening my rental and return was a complete disaster that your truck for an hour and a half give or take a minute and it showed that still had it the following day when I came back to return it at 1:30 renting it at 11:00 they going to lunch I called 30 minutes later after returning the truck putting the key in the slide still no answer call it again 2 hours later still no answer next morning I call still no answer talk to customer service the young lady told me it still showed that I had the truck I am out done very very disappointed in this service you get a zero on my score
GARRY AService was impeccable and customer service excellent
KELLY H