Front desk employee rude and not willing to help at all. Complaining about her job and her responsibilities
Location de remorque et remorquage à Cincinnati, OH chez U-Haul Moving & Storage at Glencrossing Way
Déménagement en provenance/direction de Cincinnati, OH? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Cincinnati, OH 45238 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Cincinnati, OH
Les remorques fermées à Cincinnati, OH sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage at Glencrossing Way!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Cincinnati, OH 45238. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage at Glencrossing Way représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Cincinnati, OH conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Cincinnati, OH !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
I did self checkout to avoid coming in contact with anyone because of Covid, and I still had to go inside anyway. I was told the truck assigned to me had just been turned in, which was apparent because the truck bed was pretty dirty and the fuel about a quarter of the way down. I had to clean out someone else's mess so I didn't get charged for a messy return. I also had to go track down another attendant to get the keys, who never set a word to me despite me talking to them twice. When I returned, the same attendant seemed annoyed I had started the return process in the app and told me to just finish it at this point so her time wasn't wasted. A very unprofessional trip all around.
I arrived at 6:35 and placed items in my vehicle. Pulled to the sign and waited 15 minutes as the sign instructed and no one came back out. When I went in they said I was past the last check in time and to follow the after hours checklist. The app wasn't working. Was on with customer service for over an hour trying to resolve what to do with truck. Taking it home and putting more gas in a vehicle I no longer needed made zero sense. And after being disconnected three times from customer service left the lot at 830 pm. Never again.
Respectful and helpful.
This location was fine - - but getting to that point was horrid. Your website didn't impress - No I don't want to create a login, No, I don't want another app on my corporate cell phone. Called the first location nearest me, and they tell me they haven't been doing UHaul for at least 4 months, Called the next one, and nobody answered - Twice. Called the third, and I have no clue who the hell anserwed, and the gibberish was unintelligent. Finally called Colrain, and at least got a response, and they would have what I needed tomorrow. I get there the next day, and yes they have a 16 foot/ ramp unit (lots of them) but none for a one way haul (that's what they set up for me even though I told them I'd be dropping at Wakeman)- - so 30 minutes later, I end up at Glencrossing. I put a lot of extra miles on a rental just to get one. I lost time, miles and wasn't very happy with all of this.
The employees was so rude, and arrogant. No smile on face no explanation on rental. Also if asked questions don't give answer ninety.
I had to wait while the manage talked on the phone- and I was very stressed because of a situation created by the pick-up location- but they served me well once they were able to do so.
Customer service was excellent!
I was given a truck ( that was reserved ) that had the engine light fault illuminated. Obviously the truck has mechanical problems. The employee said it's been like that for awhile. There were other trucks available, so there was no need to give me a faulty truck. A clear case of discrimination ( racially and gender motivated). Will NOT use this place again.
Fabulous experience! Thanks so much!!
Customer did not leave a comment.
The app is terrible. Will never use your app again.
Tina is very rude to everyone
The remote check in process was a hassle. Wouldn't accept photos of DL, had to try multiple times. Paid for a dolly, didn't have instructions to get one out of the cage (picked up before store hours). Had to verify another phone number for reservation, that part was a hassle.
very good time of need great service
All of the staff was very unpleasant. When I walked in the door, a young woman with her mask below her nose got up and walked away when I approached her counter, informing me that I would be helped by someone at the other end. The other young woman who was instructed to help me had her mask below her nose as well and replied that she couldn't help me because she couldn't close out of the reservation she had up. After about 2 minutes, she decided to help me. She was very cold and when my boyfriend said very nicely that he had parked in a marked spot, and did he need to move his car, she snapped back with "you need to move it!" Though I had already reserved a truck online, she still had to ask me all the same questions I had already answered. Then when it prompted me to sign after inserting my card, she again snapped saying this time not to sign. She handed me the key and my paperwork, then gestured vaguely to where I would find my rental. When I returned the rental, hours before my time expired, I pulled up to the designated spot. I heard the back hatch open and close. The same young woman came to the driver side door, with her mask down and staring at her phone. She snapped that I could get out of the car because I was good to go. I asked if I should leave the key in the ignition. She said yes, like it was the stupidest question in the world. I gathered what I had in the front seat and left, not told what my final charge would be...not even having the miles checked. The lack of customer service was appalling. I wasn't expecting to be put on a pedestal, but at least being treated like a human and not like a stray dog you don't want in your yard would have been nice. The truck itself was great. The experience was terrible.
Everything works well at this location. I use this location often I've never had any problems here
Better customer service person was not professional
Before even renting my name was flagged for the previous rental being extended for days. It was all completely paid, & I had spoke with multiple people about the situation at the time & nobody mentioned a police report or list? Then the truck was completely filthy. It looked as if it had not even been attempted to be spot cleaned in months. My girlfriend spent over an hour just making it clean enough where is was comfortable to drive, not to mention the money she had to spend on cleaning supplies. Then when going to return the truck, the lady had an attitude over the phone, as well as when I dropped the truck off. I spend a decent amount of money at u haul, &am very disappointed in this servive.
Reserved a van, I couldn't pick it up because of system down.
I was surprised to be billed for mileage after leaving the site, so I was not totally satisfied. I have rented from Uhaul many times from Monroe MI to Cincinnati and never had extra miles charge but this time I do, I don't know why.
When I returned trailer I did not receive a receipt that I returned it. Is this normal policy? The attendant was very cordial in taking receipt of the trailer
The truck did have a little problem shifting but other than that it worked really well.
Have someone that can deal with people, the person we had seemed rude.
The location with staff on site was by far the best