We requested and paid for moving blankets and there weren't any in the truck that we picked up before business hours. This made our move substantially difficult and some of our items were damaged as a result. To add insult to injury, Uhaul customer service was unable to credit me for the charge over the phone. They called the pickup location while I was on hold and then told me the refund would need to be done in store. I drove all the way back to the pickup location only to have the shop owner tell me that he couldn't do it. Still don't have a refund.
douglas W.
Qwik Pack & Ship
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Clayton, NC 27520
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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Patrick K.check equipment after each return for cleanliness. The cargo van was filled with Dog hair and smelled horrible. The smell intensified with the air conditioner on so we had to rid with the windows down. Also, dog hair was flying everywhere with AC on as well. Very BAD experience.
Acoya F.Did not have the truck that I reserved, huge pain without the ramp , had to leave some of my stuff back in Raleigh , could not load without ramp.
David H.There was only 1 guy working and he had other customers so I had to go out and gather the blankets and dolly from other trucks. And the dolly I ordered wasn't available although he did substitute an appliance dolly, but I had no appliances to move. And I grabbed a bag with blankets but there were only 5 instead of twelve but I didn't find out until the next day.
Daniel N.