The manager refused to answer any questions. Kept repeating just use the app. We chose the pick up before it was open. Poor choice bc I had to drive back to get the blankets and dolly. They were suppose to be in the truck. Then we have to go back again to return the key bc the key won't fit in the return drop box. They also tried to give me a dolly that didn't roll right. When I asked if I could get one that worked a little better he said I don't know why you think the other ones would be different. Never again.
Nicole W
Qwik Pack & Ship
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Clayton, NC 27520
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- 4,0 - Cote moyenne des clients
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The reason my drop off experience was poor due to customer service sending me to 3 different locations then thinking I was going to pay for extra miles. No one was organized at all I will not be getting a U-Haul from you guys anymore
shaqona dNothing
lydia hCab was a little dirty, an empty Gatorade bottle was in between the seats, gas was at a quarter tank.
John MIt was just a park and drop off location. It would be helpful if there were specific parking spots that were marked for the U-Haul trucks. It’s a busy lot, we had to ask a random delivery driver where the trucks park because it was not in our drop off information.
Scott T