Honestly it was pretty simple an easy to find the location and access the key. So no complaints on this end, thank you
Floyd L
Cottonwood Cool Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cottonwood, AZ 86326
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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This rental was the worst of worst to rent from this storage unit place. The uhaul was the only one available the check engine was on as well and I could not even see out the windows and the inside was a completely disaster and the visors were broke and it was tho only choice I had. I barely made it to my destination in which I let uhaul know the situation and would report it to his supervisor. He asked me if I needed help but said no but would like some discount on renting this junk and not being maintained since the check engine light was on when I left. I brought it back cleaned and even armored wiped inside the seats and washed all windows and completly detailed the uhaul before dropping it off knowing I was gonna get some discount as per the uhaul agent had said. And yet after doing all this I got nothing but extra charges aim disputing here with
Keith GThe person at the front desk was not helpful, telling us that what we booked online was wrong. Then proceeded to charge us more for a dolly that we did not ask for but was the only one she had available (not our problem) after paying more for the appliance dolly, it didn't come with the straps that were supposed to be included. She wasn't even there when we arrived to drop off the vehicle. The truck was extremely dirty and we could not even see out of the windshield if the sun hit it, it was covered in dirt and sap. when the original pictures looked much cleaner and newer. We had to go to one location to pick up the dolly and then a different location to pick up the truck, which, when you're moving is highly inconvenient. We will not be coming back to this location and I would not recommend anyone else use it. The U-Haul dealer at the cottonwood cool storage is obviously new at this or doesn't really care about her customer experience... disappointing at best.
Shanen TMikaela and Edward are absolutely amazing. Very knowledgeable, and customer oriented. They go the extra yard but I honestly think they’d believe they’re just doing their job.
Philip PIt was a nightmare! Once I stopped trying to rent the van via website & app, all the while on the phone with uhaul for over 30 minutes, I get informed you can NOT pick up via website & app, you have to go a block down, which I walked, got helped by a very nice lady, who gave me the keybox code, walked back to the van & finally got on the road. While all this happened, the movers were waiting at the house. As I said, it was an utter nightmare, in 100°+ Temps, on top of everything. Again, COMPLETE & UTTER NIGHTMARE! :-( Dawn M Cloutier
Dawn C