Everything went smoothly. Very nice experience. We also used G&S moving services and Zach and Dave from G&S did a great job.
Gary H.
A To Z Auto Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Crestwood, MO 63126
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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I would not recommend this location because of the woman that was working the evening I arrived on May 31st around 4-5pm. Please, look at the schedule and figure out who it was. I walked in and kindly greeted her with enthusiasm to get aboslutely no greeting in return - she made it clear she didnt want me there. She also didn't have a name tag on. She was so rude and mean in everything she said! I would ask a question and she would respond with a snarky attitude. I tried to get clarification on the payment and she got really aggressive - at which point I brought to her attention she was wrong with her information. She didn't apologize for being rude, she just replied "Oh, well it will say xyz on the next screen." It was unbelievable! I walked out of there so heated after I walked in so cheerful and pleasant with her! Just like every person who walks into Uhaul, we are people who are moving. We're already stressed to the max and going through a huge life transition, so to be confronted by someone so mean and hateful only makes our move THAT much harder! And then she had to audacity to tell the kind gentleman next to me that his ID photo looked horrible and he needed to get a new one. Like, who hired this woman?!! She is a detriment to your business!!! I've used this uhaul multiple times this year and have never been treated that way. Unfortunately I will never go back to that location because of her. I only gave a poor review to get your attention - it seems like you need to get rid of her if you want return customers...
Camille B.Very friendly. I appreciated the phone call when they thought I might not be able to have the size truck I needed because the customer who had it before me had not returned yet. However it worked out fine.
Wrenn K.The staff were friendly and helpful and got me on the road quickly.
Travis S.Drop off was easy & without delay. Thank you.
Paul V.