The staff are 5 star! The turn-in process was a bit arduous if you don't have a cellphone. Having a cellphone is a must when you are dropping off the rental.
Shawn K.Trailer Rental & Towing in Detroit, MI at U-Haul Moving & Storage of New Center
899 W Baltimore St
Detroit,
MI
48202
(Take 94 either direction to Lodge fwy 1st exit east)
(Take 94 either direction to Lodge fwy 1st exit east)
Services dans cet établissement :
Pour nous contacter
899 W Baltimore StDetroit, MI 48202
(Take 94 either direction to Lodge fwy 1st exit east)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Detroit, MI 48202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
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Historique
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Great Experience Thank You!!
donna R.- Rating:
- 5.0
To continue their Award Winning and Professional Service @ Uhaul ( New Center / Detroit, MI.
KEVIN F.- Rating:
- 4.0
Most of the personnel was nice and friendly. However, the return process needs to be improved. I rented two dolly's separate from my truck rental. However, I returned them at the same time. But I was charged $252 for the dolly's. I called to inquire about the charge. I was informed they are saying I kept the dolly's for 17 days. Which is not the case, I went inside to return the dolly's. I was told to put them back in the outside return bay (a small fenced in area in the center of the parking lot).
Naitro T.- Rating:
- 5.0
Both people who helped me, the guy doing my checkout and the guy who received my retirement upon return, were nice, helpful and personable.
Robert O.- Rating:
- 5.0
Overall rating A+++
ANDREA W.- Rating:
- 5.0
EXCELLENT SERVICE...THANKS
Foster W.- Rating:
- 5.0
More friendliness, from employees, more welcoming with a smile
Herman S.- Rating:
- 2.0
At the start when the online account wasn't recognizing that I was at the Baltimore uhaul location and I asked a worker for help the answer I got was that I'd have to rent another one entirely. That was the extent of the help. Eventually the account worked with another phone. When I found and unlocked the van - The rear bumper of van was damaged prior to pick up. On an angle that no weight could be put on it- while getting out or loading the van. There was about a 20 minute wait for selfie verification over the website. Besides that it worked and I was able to get the job done. I will look to a competitor tho next time I move or if a friend asks my opinion.
JOSHUA TIMOTHY B.- Rating:
- 5.0
Exceptional service!! I just wish the service was a bit faster, there was a short delay when returning the truck I had to go outside to let the worker know my return is waiting to be processed, he told me he processed it 8 minutes before. He must've resent something on the device and it worked that time.
Nina J.- Rating:
- 1.0
The van was not ready at 10am. I was told it had just been towed in and it appeared someone had been living in it. It was on empty. I waited and finally decided to help the guy clean it out. I swept and sprayed out the back and cleaned the windows and mirrors while he cleaned the drivers area. It stank and was still very dirty. I finally got on the road after 11am. I returned the vehicle promptly the next day as agreed in the contract and with a quarter tank of fuel. The kid that inspected the vehicle charged me the cleaning fee and was rude. I complained to the manager that I should not have to pay the cleaning fee and that I was told I would get a fuel credit. My contract stated that I had 100 miles. He then printed a new receipt with a reduced amount, so I left. I have 3 (three) charges on my account now for the same rental: $97.52 from 4/10 $56.76 from 4/11 and lastly $104.28 from 4/11 (adjusted receipt) I have disputed these charges with my bank and will never do business here again. $260 for a busted up, stinky van that I had to clean myself and then terrible customer service AND being overcharged? Uhaul you need to fix this.
Daniel S.- Rating:
- 5.0
Great staff easy in easy out
Vincent M.- Rating:
- 3.0
Fairly slow service even with a reservation.
Ralph S.- Rating:
- 5.0
The front-end was scary. Needs attention immediately. May cause someone to get hurt
Lamont T.- Rating:
- 5.0
Great work
Elijah E.- Rating:
- 5.0
Outstanding work
Elijah E.- Rating:
- 2.0
Under staffed. Took 30-45 minutes to return my truck.
JEFFREY S.- Rating:
- 3.0
I had to wait in line for 30 minutes to get my keys- hire more employees!
Elizabeth K.- Rating:
- 5.0
Steve was super helpful! I always come to this location for moving needs :)
Scott F.- Rating:
- 5.0
Excellent service, thanks 😊
- Rating:
- 4.0
Make sure you check the mileage before you give the trucks out. I received a truck with the wrong miles on it and was charged for it even though I took a picture of the miles that where wrong. I only drove the truck 30 miles but was charged for 65.5 miles 😡😢
Yolanda A.- Rating:
- 5.0
I am writing this review for the U-Haul located at 899 W. Baltimore, Detroit MI.
Elreta D.- Rating:
- 5.0
Add a propane service, More Community involvement and awareness of u-haul services
Eric B.- Rating:
- 5.0
Everything was great, they are working well together beautiful personality great smile they make you feel welcome.
Ernestine M.- Rating:
- 5.0
You guys are doing just fine mr.Jackson ðŸ™.
Willie J.