No hassle whatsoever. We even decided to change the size of our self storage room after the fact, and you handled it smoothly. You had all of the moving supplies we were looking for.

Unfortunately I had one issue after the next with my storage unit experience. Starting at move in with my unit not being available, to power outages that locked me out for 5 days, to constant issues with my access card that couldn't get resolved. The staff was friendly and helpful (though fairly slow in resolving my issues).

Steve was super helpful

Power was out at the storeage site

Great customer service every visit.

Steve singer helped me and he was very knowledgeable and helpful throughout my experience

Experience was very disappointing. In a very slow process I was given a storage locker that was already taken. Afterwards it took staff 1.5 hours to assign me a new, free unit, all the while they simply had me just waiting in the hallway without any communication. I was given no discount or apology for all my trouble.

Staff was very helpful and kind. Easy to load in and out

I did not appreciate the social demeanor from a couple of employees. True example; there was a situation of deliberate nuisance when checking out from my storage I waited in line for 8 minutes only to be told that I was standing in the wrong line,when in fact the U-Haul service employee knew why I was waiting and so did the services employee in the correct check out line because they were made aware of that fact that my storage would be no longer occupied and it was clean and that my lock was removed etc.. 8 minutes is a lot of time to waist plus another 15 to 20 minutes running back up to the third floor to take pictures of my storage room(with my phone) and coming back to the service line/ which somehow dramatically increased in customers 😲😂🤣😂/that's not the last of it but my time can't be spent on what not to expect from a class of people in Detroit city.

I made a reservation for a unit, and was re-directed to three different units bc all of the units were already in use...

Great staff and all in all, a great storage place. Would just recommend that the bathrooms and floors on each level are cleaned more regularly.

alarm went off every time I opened my unit. No one responded when I hit the call button. Otherwise, it was a clean and decent size unit.