This location presented us with a horribly dirty truck that was not clean. The owner even noted that they flip the trucks too quickly to clean them between. The inside driver section has mud streaks and left over chunks of food. They did not have the blankets we paid for. In addition the windshield was held on by tape, check engine light was on, and we were told that the truck needed shocks by the owner.CHERYL F.
Trailer Rental & Towing in Dover, NJ at Vitos Service Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dover, NJ 07801
(W Of S Salem St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Dover, NJ 07801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Vito was very helpful and friendly. Went out of his way to assist me with my needs. Even called up and found me an auto transport at the last minute. I would recommend him and his location to anyone that asks.Gerardo A.
Vito was super helpfulCLIFFORD O.
The side mirror is very loose and you can't see anything. The guy working there was also very RUDE!!! My appointment was 9am but it was already 9:30 when I got the truck.Paul O.
Thanks for everythingAnthony M.
Vito was very helpful & followed the COVID protocol to a T Will surely use that location again !!!!Robert E.
Not having to hook up the trailer yourself...Thomas F.
Owner came late. I had to wait 15 minutes after my pick up time. The next day uhaul called me asking if I still had the truck, after I returned the vehicle 30 minutes earlier the same day.Travis R.
The following is not specific to this location. This location is just where I was redirected to pick up my truck...You have to stop informing people that their truck won't be available at the pickup location the day before the scheduled pickup. I reserved a truck for pickup at a location 5 mins from my house. The day before, while I was trying to finish packing, I was informed I would have to travel to a town 30 miles away to pick up a truck. I had to take an Uber 30 miles to the new location the next morning and lost 1.5 hours of drive and loading time. This added to the stress of the 1500 mile drive ahead of me. At least 2 or 3 days before the move would have been more reasonable, but not the day before.Christoph C.
I dropped off my trailer rental at this location and did not have my order processed here. This location had one of the smaller parking areas of any U-Haul site I have used. You will need to be competent backing into tight spaces if you rent/return a trailer here. The gentleman handling my return processing was helpful and courteous.RICHARD M.
Easy on line process. Truck was at the location where promised and the key transfer was very good. Drop off process was easyAlfred T.
No improvements needed!Richard M.
There is no parking for your personal vehicle.Frank T.
Truck was older so a bit rough riding but we didn't have a long distance so good enough for local move. Outside of the truck was clean enough but the inside of the cab floor and loading area interior were dirty and needed to be vacuumed/swept out. In original reservation hand trucks, furniture dolleys and furniture pads were ordered and supposed to be made available but upon pick-up during off-hours, none of these items were in the truck. The location didn't even have any furniture pads on site. Finally, pick-up rental time should start at point when online check-in and gaining approval is completed since that process can take 20-30 minutes including time waiting for receipt of the automated pick-up approval notification.Robert M.
Overhead door on trailer was loud and rusty hard to open and close.FRANCISCO C.
The guy was late also he drove the truck before I picked up so the mileage was more than what contract says. Plus, he was pretty rude because his hotspot wasn't working like it's my problem. He made me wait for 15 minutes to get his internet worked.Mahmut G.
Vehicle was scheaduled for pick up but was parked around the side of building, not out front. Operator couldnt find keys for truck. Operator's computer was down at pick up amd 2 days later at drop off.Kirk S.
Great location with high quality trucks availableElizabeth S.
My experience was excellent!Carol L.
Good placeKrzysztof W.
The site manager was at an appointment when I went to pick up my truck so I had to move another truck I was not renting to get access to my truck.Eric I.
Everything was very easy.. clean and followed state guidelines regarding covid 19. The entire experience was excellent.JOSEPH L.
Everything went smoothly, from the paperwork to the operation of the truck, and I would recommend U-Haul's Dover location. It would be helpful to have an explanation of the yellow trailer light on the dashboard.KENNETH S.
THis location was incredibly cramped and tough to get in and out of.ANDREW W.
Issues with the car hauler. Not a issue a Dover location. Car hauler was from other location and didn't have a license plate.EDWIN M.