Next time mention the key to the lock is gone. We wasted time driving back to the location to find out after being told we were good to go. Would've been returned on time had we known the issues prior.
RICARD B.
Air Tool Maintenance
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Eugene, OR 97404
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Great company definitely would use again, thank you!
kristen C.Truck was clean but had half the gas they said it did. Not a big deal there reimbursed that. Big problem is that they charged me an extra day because he didn't bother to check it in until he could do so (very convenient for him). To be clear I dropped it off at 220 and he said I did at 330. I have pictures to prove it because he seemed shady and I didn't want to get incidental charges that I didn't owe for. I've rented a lot of uhauls. This was by far my worst experience with you. I will examine other companys before leaning on just going uhaul like I have my whole life. Extremely disappointed. Then customer service "opened a dispute". I want my money back immediately and action taken against an authorized uhaul representative who is dirty. I was told a manager would reach out to me. Nothing. If I don't hear back from you by tomorrow I will dispute the WHOLE CHARGE with my credit card company for attempted fraud and you can get it from your shady dealer.
Jason H.While the person at this location was friendly, he was having massive computer issues to the point that he told me he was going to send me to another location to pick up my truck. Finally, he decided against that, and filled out the paperwork by hand. He spent an inordinate amount of time trying to get the computer to work when he could have just filled out the paperwork by hand after a few failed attempts at the computer. What should have been no more than 10 minutes checking out my truck, turned into almost a half an hour because he wanted the computer to work and refused to do the check-in by hand until the very last minute.
Kathleen C.Our truck had a near flat tire. We were told to take it to a gas station ourselves. The gas tank had been siphoned and there was barely enough gas in it to get to the gas station. THEN we were charged an additional $25 two days after we returned it for a “cleaning fee†and no one called or emailed to let us know. Just avoid it. There are several nearby uhaul locations that have great staff and well maintained vehicles.
THEODORE S.