Lower costs!!! Allow pickup and return to be at different locations in nearby towns. Inform customers that the 10ft trucks have no ramps!Vicki P.
Moving Truck Rental in Eugene, OR at Air Tool Maintenance
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Eugene, OR 97404
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Eugene, OR 97404
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Dave helped me, professional, friendly, and he was great. Dave explained everything throughly...however I FORGOT TO REFUEL the truck, (my bad), over all I will use this place again and refer to my family and friends. 5 starsTrina H.
Your app didn't work at all. It wasted my time and created aggrivation.Krislyn D.
The gentlemen who checked me in and hooked up the trailer for me never once wore a mask, or even pretended to care that he wasn't, all the while I was wearing one and so was the women at the store. I'm this day and age, it shows a complete lack of not I ly following the law as outlined here in Oregon, but having respect for u-haul customers. I would never use this location again.DUSTIN E.
Nothing I can think of .David R.
I was charged a $20.00 after hours service fee that was not disclosed in my initial pricing quote and was charged after the fact. Will not use this service againDarla D.
No face masks were being worn so that leads me to believe the equipment and vehicles are not being sanitized. Also charged me by the mile for a pickup that is supposed to be 19.95 for a day for local use.Jamie F.
The owner would not wear a mask so he put customers at risk His wife did but not him at all. That made me very uncomfortable I needed a truck and there wasn't any the size I needed at other locations here so I put up with it. Otherwise I would have left.lynnette M.
Counter staff was not friendly or helpful Luckily I have rented from other locations where staff were very friendly and helpful despite being way busier. I knew what to do but this guy an ass. I was the only one in the shop at this location. It would have been better to have gone through a self checkout process then have to deal with the pissy ungrateful attitude of this attendant.DALJEER O.
The employee (maybe the owner?) refused to wear a mask and made me go into the store to get the paperwork. The law in Oregon states that people inside businesses have to wear a mask. Another big problem - but I think this was U-haul's fault, not Air Tool Maintenance's - is that I'd scheduled a 7:30 24/7 pickup, and then was unable to check in online/using the app. It said that I had to wait until the store opened at 8. Then, when the employee arrived to open the shop at 8, he wouldn't wear a mask, so we had very limited communication. I asked, as he walked by me, outside, if he was checking me in. He told me it took some time to process. A half hour later, I peeked in the store to ask if it was done and he told me he wasn't doing it. He thought I was doing it myself on the app - which I couldn't, because it for some reason thought I had to check in in-person (not true, since there were lock boxes for the keys). I was standing on the side of the road, in the dark and cold, in a sketchy neighborhood, for 75 minutes trying to get my truck. Moreover, it was for work, and so I was late for everything that day. Overall, it was an incredibly frustrating and stressful experience and I am extremely disappointed with U-haul and Air Tools Maintenance. You should check in with the owner and make sure he's complying with the mask requirements in the state. https://govstatus.egov.com/or-oha-face-coveringsSarah M.
Very professional, and quick great peopleKaren I.
stop nickel and diming peopleMikel P.
The car transport did not fit with our truck. The back up light on driver's side did not light up. We had to purchase and attachment that fit our truck to your trailer so the lights would work and it still didn't work. The hitch was rusty and did not fit with truck hitch. The pin would not go through the hitch as was rusty. Would not use again!Leslie H.
I picked up my van an hour late because the online check in did not work. The van was dirty and had cracks in the rear view mirror and tears in the compartment lining.Andrea T.
More equipment optionsRICHARD S.
Experienced a tire blowout/failure at 70 mph. This was made worse by poor U-Haul performance in getting a repair person to us. We sat on the side of the highway from midnight until 5 AM while u-Haul screwed around with two different vendors to repair the tire. We were told they would be there within an hour and a half and then after two hours told it would be another two hours. Ridiculous and unacceptable.Patrick L.
I had to try to rent a truck to just use a dolly. Got truck home to realize no dolly on it. To only be on Hold for over and hour. Then decided to hang up. Then finally tried again. Got through told the person I needed a dolly. By the tiMe I got one you guys charged me for a whole extra day.Vanessa L.
It was so convenient to do 24/7 self pickup. Instruction is so easy to follow and uhaul app works great!Jan Benedict M.
Go to the main branch down River road past Santa Clara square. The guy running air tools shop has no idea what hes doing, took forever even after i pre checked in before going there. He also charged me $25 for cleaning a few pebbeles out of the bed of the truck, ripoff.Richard B.
My wallet was most definitely stolen by a U-Haul employee.Justina B.
Really annoyed by all the emailsKENNETH D.
You charged me without my consent.Â I advised as much when I was doing the automated checkout.Â When I picked up the vehicle there was no contract to sign or look over, due to Uhaul systems being down.Â I was not advised of a mileage limit and I took the most direct route via interstates between my locations.Â Â I expect to have the charges promptly refunded to my card. Additionally, drop off was in an unlit area. Not safe at night. Contract Number 23466696Aaron K.
We were quickly unhitched and on our way.Noel D.