Very professional!!!!!!
Tom P.Trailer Rental & Towing in Evanston, IL at U-Haul Moving & Storage of Evanston
2125 Dempster St
Evanston,
IL
60201
(Btwn Dodge & Mccormick)
(Btwn Dodge & Mccormick)
Services dans cet établissement :
Pour nous contacter
2125 Dempster StEvanston, IL 60201
(Btwn Dodge & Mccormick)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam - dim : 7h am à 7h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Evanston, IL 60201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
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Historique
We have an adaptive reuse program to better the enviroment!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Rental was quick, painless, and flawless. Great service.
ROBERT E.- Rating:
- 3.0
The van smelled really badly - not sure if it was a previous users items...warning alerts for open rear door were confusing. I was forced to stop several times to check that doors were locked / shut
JOSEPH Z.- Rating:
- 1.0
Charge $20 service fee for returning after hours. Absolute theft as this was never mentioned anywhere
EZEKIEL J.- Rating:
- 4.0
Roofing materials, mainly nails, left in 12' trailer by prior user. Clean out trash. Personnel were great, every one. I like them all and come back to this location because of them.
CHARLES B.- Rating:
- 5.0
Make sure the inside cab is wiped down and no tissues or crumbs from previous renter is left behind, especially during covid but excellent customer service
Shirley S.- Rating:
- 5.0
Customer service over the phone was very professional and handled what I needed. Truck was in perfect condition and the whole experience was extremely convenient
Frank J.- Rating:
- 5.0
Nothing really, the guy that help me when I got there was very friendly and efficient
Mauro V.- Rating:
- 5.0
The only issue I had with the whole rental experience took place when I returned the truck after hours; the myuhaul.com website was down. I parked the truck in the uhaul padoing lot and dropped off the key in the keybox and went home to try the return remotely using the Wi-Fi. The website loaded successfully but there is a point where it asked to scan the location barcode located at the entrance door of the store, which I didn't know I needed for the return. I ended up sending an email with the picture of the gas mileage and gas tank, but it would have been a lot easier if the location barcode was posted in the website and/or facebook page.
Ivan H.- Rating:
- 2.0
The charge for gas wasn't cool. What they put in the paper for the beginning amount was incorrect and what actually was in there werent the same. When I brought it to their attention after the fact, they said I should have filled out everything in the text before I left the premises. I didn't know there was a text. There was no instruction in that way. Idk if I was charged for the torn blanket or not,because I didn't get a receipt before leaving, but the blanket was torn when we got it. I should have been able to review an itemized receipt before accepting a verbal quote at the end. This wasn't professional and I still don't know how they came to the end quote. I didn't argue with the guy at the end as it was clear that he wasn't budging and was not empathetic. He was also not giving me any papers so what could I really do but say ok?
KRISTIN G.- Rating:
- 3.0
The mileage went up one mile literally as I turned out of the lot so that felt like a cheap extra dollar! The lock was also frozen to get into the cargo hold to get the keys in the morning so that was hard to open. Also the truck was basically blocked into a area of the lot so it was hard to maneuver out and just costly for gas and mileage. But the vehicle did the job, no real complaints.
Jordan O.- Rating:
- 5.0
The guy who received the cars and sign off, is a pain in the rear. His service is pathetic and totally unprofessional. The clerks from inside are the best ever.
Nick U.- Rating:
- 3.0
I dropped of the trailer and the attendant told me that they would send the receipt by email. No problems expected. When I received the email, there was an addition fee of $15 for cleaning. There was no cleaning needed. The back of the trailer only had the furniture pads that were rented. Don't trust this place. If you rent, stay until you receive the receipt.
MICHAEL M.- Rating:
- 5.0
It may be increased staff at busy times to reduce the wait. But this is a great place to rent a truck or a storage space
Jeffrey K.- Rating:
- 5.0
Would recommend establishing a loyalty program. I have been using uhaul auto transporters for years and it would be nice to get a free rental or discount after so many rentals.
GENARO F.- Rating:
- 5.0
I think you are at the top of the game now
CLAYTON R.- Rating:
- 5.0
I just rented a pickup truck for the first time in a year because of Covid. I had a nearby business, for many years I used to rent trucks from this location, Adam and Dave were two of the best guys ever. They both consistently went above and beyond to make renting trucks a painless thing. The best.
jeffery H.- Rating:
- 4.0
Good customer service at front desk and easy return.
CLIFTON T.- Rating:
- 5.0
Smooth in every way.
TRICIA T.- Rating:
- 1.0
the staff went out of their way to not speak with or engage with me at all, they prefer to let the phone go to the main, national number. i'll never use this store again.
GEORGE D.- Rating:
- 1.0
Terrible customer service. Signed in ahead of time and when the credit card system was down took 45 minutes to get a van and the lady helping was eating McDonalds and asking customers to take out cash or come back later. Embarrasing.
Bruce S.- Rating:
- 5.0
Great
TOMAS H.- Rating:
- 5.0
Customer rep I dealt with for truck return and the guy for box return were both great.
William T.- Rating:
- 4.0
Everything went smooth!
ERIONEXI M.- Rating:
- 1.0
I have dealt with the people running the Dempster location for many years and in different contexts. The are uniformly inefficient, disengaged, unhelpful and generally surely.
Anne P.