Trailer Rental & Towing in Federal Way, WA at U-Haul Moving & Storage of Federal Way

6882 évaluations

35205 Enchanted Pkwy S   Federal Way, WA 98003
(Across from Costco and Next to Lowes **LIMITED PARKING**)

(253) 874-2481

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(253) 874-2481

35205 Enchanted Pkwy S
Federal Way, WA 98003
(Across from Costco and Next to Lowes **LIMITED PARKING**)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Federal Way, WA 98003

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

Évaluations des clients

Average Customer Rating

6882 évaluations

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Évaluation :
1

Unfairly charged me for gas. I basically paid for the last person's gas at a above market rate. They claim that a 59,7 mile trip took a HALF TANK of gas. Someone didn't check the truck when it was brought in before me and since I don't have a time stamped picture of the gas gauge I'm stuck with the bill.

Ephraim A. 
Rating:
5.0

Excellent service and nice people!!!

Iosif M. 
Rating:
5.0

As always, the entire transaction was a breeze. Thank you.

Douglas R. 
Rating:
5.0

None that I can think of.

EUGENE N. 
Rating:
5.0

The best customer service

Adam I. 
Rating:
5.0

Outstanding customer service. They helped me every step of the way getting my hitch set up including hooking up the trailer and unhooking it when I was done. I could not asked for anything more this location was right on target. Well Done

James B. 
Rating:
5.0

A gentleman came up to me to tale my dolly and my key and was very polite.

LAUREN ELIZABETH N. 
Rating:
5.0

Great staff. Friendly service. Reliable vehicle. Highly recommend!

Holly R. 
Rating:
1.0

The truck got very poor gas mileage.. The odometer read about 7% fast, make me pay extra on the per mile rate. The check-in women would not credit me the extra gas I left above the check out level. The $390 I paid should have been $65 less, Customer service was good on check out, but poor on check in.

MICHAEL M. 
Rating:
5.0

Good place, good service. Thanks.

JONATHAN M. 
Rating:
5.0

24/7 check out did not work initially had to call and sit on hold for help over the phone. May have been because we were 60+ minutes late to start process - HOWEVER reservation did not state that arriving late would prevent process from working so if this is true reservation process should warn users to arrive on time.

Mitchell V. 
Rating:
5.0

the staff was very helpful..... thanks

Brian S. 
Rating:
5.0

The gentleman that checked me in at 4pm 5/4/21 was excellent, polite, knowledgeable. The guy who hooked up the trailer, same-helpful, knowledgeable, and nice. The guy who did my return at 7am 5/5/21- same. The whole staff I worked with was fantastic!!! They deserve something! Please acknowledge them somehow.

Elizabeth R. 
Rating:
5.0

Great customer service.

Angela W. 
Rating:
5.0

Always perfect! Fast!

Mario V. 
Rating:
5.0

Dropped it off after hours, which I was glad to be able to do.

Gary W. 
Rating:
1.0

Direct call to actuall location and a whole lot better customer service! It was terrible!

David B. 
Rating:
4.0

The check engine light is on

Pamela B. 
Rating:
1.0

The experience overall was terrible. First, the nationwide system was down so they couldn't rent trucks. I know that was not the fault of the local staff working that Sunday who were very pleasant, but awful for the customers. When I went back to rent on Monday (I changed from a two day rental to one day), I got the truck. However, none of the pictures on the app matched the truck I was given (even though the truck number was the same). All trucks were pointed to go out towards the return area, even though that was clogged with trucks. That meant a small navigable area to pull out a 26 foot truck. But what made me the most frustrated is I had purchased (pre-ordered) a truck with 36 blankets. But none were provided when I confirmed the number with the agent that checked out the vehicle to me. I realized that when I got home. I drove back and he shrugged and said he must have forgotten to mention I needed to pick them up on my way out. Overall, a huge waste of my time and energy, and outside of the nice people working there Sunday morning, a very unpleasant overall experience.

Michael G. 
Rating:
5.0

Very smooth and professional!! The experience was quick and easy!! Highly recommend them!!

ED G. 
Rating:
2.0

They didn't seem to use much of the on-line checkin info. When I went to pick it up, they said I still needed to stand in line & check in at the counter, stating some of the same info on the online checkin. Was not as fast/quick as claimed. Also was told I had to return it before closing at 5pm, when I reserved it till 8pm online. Also was told I might not get a furniture dolly, even though I had included one in the online reservation, a week in advance. Luckily they still had one, as I would have been really mad if they didn't (it was a necessary requirement). If accepted on the reservation, I feel U-Haul is required to provide it as committed - It is NOT "as available", & would have had to cancel!

Michael R. 
Rating:
3.0

Customer service is bad

Dina V. 
Rating:
5.0

Nothing, it was a very easy and smooth transaction with excellent customer service and pricing. Thanks

John W. 
Rating:
4.0

The return process was a bit hit and miss with trying to find someone to get to check you out.

Gordon M. 
Rating:
5.0

Nothing the guy Michael was very professional & courteous.

Rickey T. 
No reviews have been submitted for this location.

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