Reservation was not ready on original date. No call, no email. This cost me 120$ in movers who couldn't get to work Thursday afternoon. Customer service guaranteed that I would get a discount at time of pickup. None was offered nor given upon request. Merchant was not helpful nor cared to look into my claim. Customer service made no notes in the system as promised. Equipment requested wasn't ready.
Carlos L.
The Mail Box Store Of Fort Myers
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Myers, FL 33913
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- 4,0 - Cote moyenne des clients
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Trailer was pretty bad condition lights don't work welding bracket falling off this trailer should be out of market
Michael G.At the drop off location my wife returned the truck with the same amount of gas when the truck was pick up and I was charged $22 dollars I don't think this is fair what can you do you can give me back my $22 dollars
JHON S.It wasn't the people at this locations fault however the pick up location was far away from where we reserved the truck and where we usually pick it up from. Found cigar garbage under the seat and the check engine light was on. Thankfully nothing happened on our trip.
Lori A.Remove the open Uhaul brand lock which was attached but no key was given to us. It's an accidental locking, locksmith fee, delay & frustration waiting to happen to your clients.
Linda M.