If someone makes a reservation for a time outside of their business hours, they either need to make sure they put it in the system correctly.
Ronald B.
Green Valley Chevron
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Green Valley, AZ 85614
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
In our contract it stated our drop off would on Casa Verde, a 1/4 of a mile from our house. We went to drop off the trailer on Casa Verde and the employee there looked it up and said we had to take it across town to another location. This is a u haul problem not the individual location. There was an employee at GV Chevron, but she was too busy to assist. I'm glad there was 2 of us because there was no one available to help with the trailer. The employee here was nice but too busy to help.
Patricia K.The pickup and trip went without a hitch. However the return did not. I received an email with the drop off point at Camino Casa Verde, Green Valley AZ. When I showed up the manager told me I was wrong. He claimed he hadn't received any communication showing I was to drop it there. I showed him my email and told him I was going to leave the trailer there anyway. He told me I had to go to the other location in Green valley otherwise I'd be charged a late fee as he wasn't going to check it in despite my email. I went to the other location and got the same bunch of crap. I started to call U-Haul and they researched it to find out the other location was the right one. She checked it in anyway. A complete waste of time. I give the Chevron location an average. Casa Verde a Below Average. This is clearly a non priority add on business for both locations.
Sandy J.i had a lot of issues picking up and dropping off the truck using the app. i would not use app again
steven T.Thank you very much
ROMAN S.