Everything went smoothly and effortless. Renting and returning process was quick and easy. The only thing missing on the 10 ft truck was there was no ramp or lift on the truck which would have made it a little easier to load and unload. Was not aware it didn't until the next day when we went to load it.Bernard M.
Columbia Self Storage Hamburg LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hamburg, NJ 07419
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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You're not asking the right quesitons. The pickup location was fine. The pickup EXPERIENCE was terrible. The app didn't work properly and I was on hold for 10 minutes waiting for a rep, only to be put on hold again when he passed me to someone else. There are things that I could have prepped better for online pickup had I known I'd need them. I don't carry my passport at all times and everyone in my family whom I could contact was otherwise engaged. It all worked out, but it was quite frustrating and totally avoidable.Jed G.
Don't charge for extras that were not presentThomas P.
I would never in my life use uhaul ever ever again. This was the worst most frustrating experience I have ever had. This has become such an unprofessional and unreliable company. I thought i was in a 3rd world country begging chasing after a vehicle after being rerouted after getting to the pick up location and waiting over 20m each time to speak to someone.helaine A.
Check in and check out issues Sat for 20 minutes waiting for approval through the website. It was downpouring when I dropped off truck and I needed to stand out in the rain to take pictures to show the interior and parking position, which is a terrible systemTravis W.