Great customer service!Tina H.
Trailer Rental & Towing in Harrisburg, PA at R&M Variety Shop
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Harrisburg, PA 17103
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Parking lot was full of litter and debris. Also, the U-Haul truck cab was dirty. I don't think that anyone looks at them here and / or cleans them. they just assume that people are leaving them clean.James H.
keep the smile and a good jobGladys K.
The van had snow and ice on the hood and windshield. The running board were icy. The tire "low pressure" light was on at the time of rental. All safety issues. Would never rent from this place again.DONALD S.
Equip all your Vans with all-weather tires because the van I rented was terrible in the snow I had no traction I got stuck three timesWILLIAM J.
Girls were wonderful both morning, who took the time to explain everything in detail and at night too. Unfortunately equipment was dirty seems no body cleaned it after the drop before I picked it up. Maintenance was not good.EDNA L.
We dropped off after business hours.Shaun S.
The truck smelled like someone had smoked in it and there was broken glass in the cup holder so I would just suggest better cleaning next time.Rachel L.
Cars don't have gas. They should be at 1/2 tank when you get them normally. These ones aren't and they make you pay for gas and then if you don't return it at a 1/2 you get charged $30 plus the price of the gas to fill it to 1/2 a tank which is at least 20 gallons to be clearCrystal H.
This location was fine - but my overall experience was not the greatest. We ended up going from the first location we scheduled the rental to a second location only be sent to this location where we finally picked up a truck.Steven S.
I ordered my truck in new Cumberland and day before said they could have one. This location was out of my way for travel which added more miles that I don't think I should had to pay forTIMOTHY D.
I have rented many uhaul in my life and that rental was by far the dirtiest I've ever had. I will not be renting from there again!!!Alena G.
Paid for a utility and furniture dolly at 2 x $7.00. Never received the furniture dolly but it was still included in my final bill even though I reported it to customer service immediately upon pickup. The lack of dolly cost me 30 minutes in moving time.Chad W.
The cashier was rude and didn't direct me to where the van policeShanelle F.
I was given excellent service. I had a problem with one of the trucks and customer service rep immediately exchanged the truck and gave me a significant discount for having to return the first truck.YAHAIRA V.
We were there to pick up at 10AM when the store opened...but they opened tem minutes late and then had computer issues so it took us about a 1/2 hr to get our rental...even though I had done most of the check in on line the day before. Other than that everything was fine, good prices and the employees were polite.Steven M.
The employees were very helpful and overall I am very happy with the service I received. The only improvement I can recommend is to replace the printer because it malfunctioned and I had to wait an extra 15-20 minutes.CENK S.
Store staff weren't wearing masks.Joshua W.
Speak up when addressing the customer.Carol A.
The Staff was friendly, professional, and helpful. They answered all my questions and was willing to help if i need additional assistance. I HIGHLY RECOMMEND THIS LOCATION.carl A.
A little better advertising inside the store to inform you that you are in the right location. There was a sign outside but since this was also a variety store a few indicator signs inside would be nice.Rachel W.
I don't know if it was the location or your website, I was under the impression I was getting a 1995 rental plus a $10 Insurance fee. When I selected that I would have the vehicle approximately 4 hours know where did I see that this would increase my rate. I was charged $0.69 a mile which I don't recall if I saw on the website. The folks were courteous and service was fairly quick, had to wait in regular Store LINE rather than dedicated rental line. Just not my kind of place a bit to inner-city for me. I will go to the other Harrisburg location or / 2 Camp Hill /new Cumberland when I need a truck in the futureKaren H.
It was in a really sketchy neighborhood in a really sketchy discount store.Matthew J.
Staff were not wearing masks despite it being required in our state. There was a tremendous wait for both picking up the truck and dropping it off. Overall, there was no customer service and zero concern for customer safety during the pandemic. The staff did have a plexiglass screen in one area but my entire transaction did not occur behind the screen. Will not return.Katherine Z.
Your computer system runs slowKaren B.