Paid for dolly that wasn’t in truck and wasn’t credited. Tire monitor warning was on entire time. Was told by customer service after I checked the truck back in that I needed to tell them about the dolly before I checked back in to have it credited. Not pleased.
Andrew K
Broad Street West Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Henrico, VA 23233
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisExcellent.
Nathan Bit was very easy to book on the phone. It was confirmed immediately by email pick up and drop off absolutely easy.
Tracey SThe app was horribly difficult to use. It was making add tons of people who were not with us and people were calling them and of course no one was answering random calls so it added 30 minutes to the rental process. If I had any idea this was going to happen in advance I could’ve let them know to answer. Very clunky experience overall. I won’t be using the mobile experience again.
Ryan GNothing! Just as you are Helpful and genuine great customer service.
Rosemaria L