the staff at this location were super helpful and pickup was convenient. however, the process was not clear from the email/on-line directions. additionally, i requested labour help 5 days before my Monday move and the company called to cancel at 4pm on Saturday ! this left me scrambling to find an alternative causing a lot of stress and costing more than double ! big thumbs down for that part of the business !
Sharon W
Iroquois Esso
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Iroquois, ON K0E1K0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGood drop off location
Chadwick MI'm not sure if it is a U-Haul problem or a problem with this location, but I don't see the point in completing the paperwork online to make a reservation and then have to do it again on site. It was like starting from scratch. You confirmed my rental (after trying to send me 50 kilometres farther away) so you had all my information, all that was needed was my drivers licence to confirm identity and a credit card for payment. There was one person working, and she was running the convenience store at the same time trying to complete my rental with a person on the phone. No issue with her, she did a good job, but the system is problematic. When I returned the vehicle 3 1/2 hours and 24 kilometres later I provided the mileage, but they insisted I needed to provide trip meter info as well. When you have the mileage out and the mileage in, what more do you need? Maybe fewer, better staffed locations would be a good idea. Not the easiest transaction I've had with U-Haul. Again, not an issue with the employee on site, just your process.
Terry TWhen we dropped truck off, they had nothing in the system about us dropping truck off in Iroquois. Finally after half an hour they did find it. Gave them name, reservation #, and all pertinent info. Don’t know why it was so difficult to check truck I.
Daniel RThere is no supply of vehicles. Took a lot of my time just to rent a vehicle. Costs were not explained well in person on the website. Is it miles or km? As a customer, I am entitled to know this. $1 per whatever seems excessive.
Chris P