We reserved a 15' truck and an appliance dolly. When we arrived we had the truck, but they didn't have the dolly available. So we had to go to another U-haul partner location to rent a dolly. Which added a couple miles onto the truck that we hadn't planned and added time overall.CESAR B.
Trailer Rental & Towing in Joliet, IL at Self Storage World
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Joliet, IL 60435
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h pm
- Sam - dim : 10h am à 5h pm
Heures d'ouverture spéciales
- 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Joliet, IL 60435
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Well it start with the truck 1/4 tank of gas do you know how hard it is to put it back to 1/4 tank .end up leaving it with 1/2 tank at 2.93 a gal not fare. second the radio didn't work and last I had to wait 8mins to rent truck really just charge me the time or have me come back early and no one there at drop off 3:45pm you close at 5pm but you want to charge me $20.00 I have picture's of everything.Fredy R.
Was a good and flexible easy and to check in and outDOMINIQUE A.
During pandemic , trucks not clean and sanitized at all. Took me one hour to sweep and mop out back of truck , customer before me left it FILTHY ,FILTY ,talk to clerk about, said they don't clean and mop out trucks , told her need a maintenance guy to do it in PANDEMIC. I should be given credit for this , front of truck filthy also , swept up a shovel of trash between front and back , use bleach water to sanitize front and back of truck , she gave me a wipe ( really ) ..I use U Haul all the time , wouldn't tell nobody but you'll about this , still would recommend you'll to someone . Not a complaint , just a good subjection for health of customers with virus killing peoples . Thank you BarbaraBarbara B.
My first stop after I pick up your vehicle should not be the gas station becasue there is less then 3/8 of a tank. i bring it back full. I should get a full tank of gas when i pick it up.Raymondralph R.
Nothing. I was in and out for pick-up and return. Online registration cut time down to minutes.jeffry B.
Was sent from the bolingbrook location because they messed up my reservation then, the joliet people couldn't do any better for me and least compensate the extra miles i had to drive because employees in the company messed up and the truck was dirty with wrappers.christian M.
The worker didn't want to get up to Help me with the trailerAngel R.
I have always used the Marycrest location. Employees are friendly and office is always clean and organized. Trucks are always clean and in good condition.Raymond W.
Not a customer friendly should be more willing to help customersMiguel V.
Sent me to the wrong location I was prompted to pickup at dk on the other side of town which had a 10 footer I was renting. Tells me to go to self storage world after I already told the lady on the phone that they told me I can't get a uhaul there. I'm then late was not able to do what was needed to be done. There was a rotten bag of potatoes behind the seat and a old tire that was ripped my family grabbed thinking it was mine but it was trash we have to pay to dispose of now! Terrible experience!Brandon W.
It was odd to see a tire in the back of the truck and a bag of potatoes behind the seat other then that it was goodTresea L.
I was inconvenienced when picking up the truck. I was due a mile credit and none of the computers seemed to marry the corporate office notes that credit should be applied to my bill. The reason for the credit was because there was no truck available in Channahon near my home causing me to go out of my way to pick one up in Joliet.Queen R.
Very fast and nice customer service! Clean location and not crowded at all! The trucks could use some maintenance but overall a good experience. I would definitely recommend them!Helen E.
All goodAndres M.
The location was open and fully staffed by 9:30 AM but we could not pick up until 10:00. I understand a start time but I don't understand how two employees can sit and stare at us waiting for 30 minutes. They did not explain the fact that the truck was practically at 1/4 tank and I should have received a fuel credit for that. The last thing I want to do after starting late (because Uhaul moves my location from 8:00 AM to 10:00 AM) is go fill up an empty truck! The bed had some garbage in it when I got it too.. Frustrating.Andrew M.
Low tire pressure light still on and windshield fluid out. Left note with key. Thks!Laurie W.
No additional charges for problems created by Uhaul such as improper installation of dollyKaren M.
All greatJan R.
Poor customer service and won't be renting from them in the futureJose M.
I've used them in the past for U-Haul rental and for storage, and they've been very good. Two glitches this time: (1) I arrived at 2:10 for my 2:00 pick-up, and the lone staff member (did someone else not show up to work?) was on break and didn't return until almost 3:00 -- lucky I had a good book to read; and (2) on the trailer, one of the chains' connections to its hook was not secure, and she was unable to fix it (when I got it home, it took me a couple taps with a hammer, and all was fine). But, to reiterate, all my past experience here has been positive.Clement H.
I think the rating on location is one thing but your pricing is very expensive I think if your charging per mile that should could cover the gas. Not pay for gas on top of mileage.Michelle C.
rude and lazy customer serviceSheena R.
to charge 20.00 to help hook up your trailer to my truck I think is real rip offbob M.