You charge if the gas is not exactly where it was picked up from, but need to give a refund if more was put in also OVER the amount. We had to put gas in because it was only 1/4 full on pick up, which is NOT much for winter weather. We estimated higher so as not to have to stop for gas so often. Not sure if this is against the place we got it from or if it is corporate policy. More than 1/4 tank should be in a truck to start out with in the winter when it takes more time to warm it up, therefore, using more gas that the customer has to replace. Otherwise, I have been very happy with UHaul every time I have used them.
GWENDOLLYN D
Self Storage World
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Joliet, IL 60435
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The lady who I dealt with was very nice and professional. The truck was clean, and everything worked, no issues. The cost was far less than everyone else, even with gas. Will definitely use again.
ARTHUR LLeave as it is..thank you
Douglas MNone
Michael FI guess I didn't pay up front enough for the mileage I used. They sent me an email to pay before January 1, 0001 and was super confused. They took out 50+ dollars for the mileage and 30 dollar late fee which I don't think I should have to pay. Won't ever be going back to them. Most places don't charge for mileage!!!
Traci K