This location charged me for gas even though I put gas in it when I was done. I filled it to almost half, although when I picked it up it was only on 1/4. This location also charged me a cleaning fee because I left a chip bag in the Uhaul. It was dark when I dropped it off so I thought I had gotten all the trash. I'll never go to this location again. How do you rent a uhaul for $60 and end up getting a bill for $179.
Monica K.
The Mail Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kansas City, MO 64111
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Every time I rent a truck there the total price ends up being way higher than quoted online. I don't understand what's going on. One time I declined the insurance multiple times on my phone and then I was charged for it anyway. This only happens at this location. It's really not fair because I did not agree to pay that and they charged me for it anyway. I've asked about the charge multiple times but I haven't gotten a response. I don't think I'll be renting from there again.
Melody F.When returning the parking spot is too damn tight to park. There were cars parked in the spots assigned to the Mail center making it much more difficult. The parking spots are too small and didn't even fit the truck we rented fully.
Sasank P.I understand that location is mostly a mailing center but if it is possible to use as a drop off center for vehicles, they need to have better drop off instructions. Although there were U-Hauls around, I was very unsure and not confident to leave it without confirmation.
Samantha J.Everyone was very professional and pleasant.
latonya D.