The location and truck were fine, but the 24/7 share system was worthless. When I tried to pick the truck up, the site wouldn't send me a code to let me log into my account, so I had to do everything through the vender, which took more time. When I tried to drop the truck back off, I couldn't even complete the first step of the process on the site. It couldn't even handle uploading an odometer image. From what I heard from the vendor, this is a very common problem. If you're going to make half of your marketing about how easy the product is to use it should probably be functional at the least.
Joseph J
The Mail Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kansas City, MO 64111
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Be more clear where the office is located and that it is closed on weekends and you must use the FedEx office next door. I also rented a dolly and none were available when I picked up my truck.
Jolette WTruck in terrible shape. It had a hole in the roof that leaked. I mentioned it to the sales person and they said they knew and the truck was only used for short trips
JASON EIt was fine. I was given a truck that I asked for. Empty tank, janky door, engine light on, and lock on the trunk that I had to call to ask for the code since I was not made aware of the code and it was not available in my receipt or in the app itself. Also the location blocked the road so I was unable to put it in the correct lot when done. But, I was given a truck for the allotted time requested. But choose a diff location. The one on Main is better than this one.
Brianna MParking lot to pull out is extremely tight
ERIN B