Amber was very communicative and smoothed the pickup arrangements.Mark H.
Trailer Rental & Towing in Kennesaw, GA at Kennesaw Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kennesaw, GA 30144
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
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The attendant was very helpful at the check-in site.LINDA G.
I am 65+ yrs old. This UHaul online is absolutely horrible for persons of my age.! What ever happened to customer service and speaking to a human? Do not blame this on COVID. It looks like to me the UHaul personnel have gotten lazy, non caring and in humane to their fellow men. Especially on the weekends! There ARE still people out here that need one on one human interaction and help.William B.
The woman who works at Kennesaw Self Storage is very helpful and courteous. The Uhaul site crashed and she helped us finish getting our truck ready with blankets and to get our keys.Melvin D.
Associate very helpful with the U-Haul app which DID NOT work correctly. She helped me overcome a very difficult start to a busy day.Evan L.
Poor customer service. Improve on customer service. I rented a u-haul truck for a day, returned 2.5 hours before my lease period (24 hrs) lapsed and truck wasn't checked back in time. I have been charged for an extra day.Julius C.
Excellent representation at this location.Scott G.
Good jobFernando G.
Have a person on site and have the equipment the customer pays for in advanceLarry D.
They were snippy when I walked into the office to return a previous customer's wallet.KENT W.
Just dropped off the key. No hassle. No problems.Linda L.
NICE STAFFBobbie S.
A very smooth transition.richard K.
Great experience. Staff was courteous, helpful, and made the process easy. Will definitely use again in the future.Brett S.
This was not my request pick-up location. The truck was behind a gate. The UHaul app was worthless. Had to call 3 different times. Worst experience I have ever had with UHaul. Of the 3 people I spoke to: 1. A guy who was somewhat helpful. 2. This lady was rude and has no business in customer service. 3. A young lady named Angel. Angel deserves a raise. If not for Angel, I don't think I would have ever gotten to the truck behind the gate. Thank you Angel. You saved a UHaul customer!Kimberly M.
Very friendly and helpful staffRichard R.
I can't think of anything that would change the great way my rental was handled. Truck was clean and Kenny the clerk was great in the way he handled everything, especially with my concerns over the Covid 19 pandemic. It'sBill L.
Good service and quick pickup.Kenneth H.
The vehicle was dirty in the back and the moving blankets were wet/damp from previous use. When given the explanation on how to return the vehicle via mobile check in were were not informed that photographs were needed of specific items (mileage/gas, interior cleanliness, etc) and the vehicle was locked and keys dropped already so proper photos couldn't be taken and the front desk told us they didn't even know how to do it but to just call or go online.Wayne S.
Very friendly and accommodating.Steve H.
We had to hook up our rental trailer with not assistance and drive by the office so he could take a picture. He didn't check to see I'd we had connected everything correctly.Jonathan G.
Very helpful and friendly.ruby M.
My original drop off location was changed after I left the location which was 20 miles away from my home. I had to can 1800 go U-Haul to change the location back to the original location.Tim H.
Nothing, the staff made the return effortless. Keep up the good workShaffick M.