Excellent customer service. Bill was great and extremely helpful.LAWRENCE B.
Trailer Rental & Towing in Lake Forest, CA at The Box Store
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Lake Forest, CA 92630
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Rented a furniture dolly however it was not included with the van. Didn't notice till I was nearly at my moving destination. Made the move much more difficult.Justin P.
The 24/7 was horrible! The first location they sent me to, the truck was not even 24/7 capable and the store front was closed for the day. After a long 30 minutes wait on the phone and getting transferred 3 times to 3 different people, they finally decided to send me to another location. The location itself was super helpful and very kind. But when I got there, the app was still not working. So the gentleman at the location tries to help but unfortunately couldn't make a reservation since it was still reserved on the app. So for another 20-30 minutes of figuring out the app. I was finally able to get the truck.ANTHONY G.
The trucks are pretty high and I wish they could have had a lower step to help get in. Loading the truck was easier than getting in the drivers seat.DIANE L.
Great customer service! Will definitely come backIHAR I.
Very friendly and helpful customer service.MINH P.
Keep the trucks clean on the inside and outsideJEFFREY M.
The front is a little crowded, not much room to maneuver for parking etc. The U-Haul facility is well maintained and operated; the representative Bill is doing an excellent job, very straightforward.Leonard L.
Always a great experience. These guys are awesome! Highly recommended!!!LEE B.
there's nowhere to park the truck to drop it off. I was circling the block for a long time before I finally was able to drop off the stupid truck.Peter T.
Really friendly and professional same time. Thank you for your service.PRITESHKUMAR P.
clean, smelled good, drove wellKATHE M.
The place was filthy, but I guess who cares. What I do care is that they NEVER ONCE answered the 50 calls I made. Not one call!Gladys P.
Awesome customer service. I've rented here 5 or 6 times now and like the curbside setup for pickup and drop-off. I make a point to select this location: great customer service and excellent logistical setup!George H.
Extremely helpful. Very nice to work with.TONY T.
I have going to this location for over 30 years and always get great service.CHRISTOPHER R.
There was a large hole in the cargo bay of the truck. This was also supposed to be a 24hr dropoff location, however I arrived at 10pm to drop the truck off and they did not have parking available. They told me I had to come back the next morning when they were open. This cost me extra miles, gas, and time. They gave me no warning that drop off parking was so limited (at most they can only handle 3 trucks) This location should not advertise themselves as a 24hr dropoff. Or they should not rent out more trucks than they can accommodate. Worst Uhaul experience I've ever had.Matthew M.
available on-site parkingJOHN C.
Make sure you rent here is you need a rental!Elden L.
Unfortunately the business is located in an area with little curbside parking. Other than that, the service was great and we got the equipment we needed right away.MARK T.
The best location in Orange County to rent fromAmy M.
My experience was ok. I had to drive 28 miles from Anaheim to Lake Forest to get the trailer. Why couldn't a trailer be located closer to Anaheim for me? 56 miles round trip before my trip to Phoenix was very inconvenient.PABLO D.
There was no parking around the facility and I could not leave my car anywhere close for the few hours I needed the vehicle. The building was old and did not look as nice as the yard and building I have seen at other U-haul locations.Joe L.