Both the pick up and drop off went smoothly. The only issue was the price.
Edward S
The Box Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lake Forest, CA 92630
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisVery good awesome commitment, beautiful people very nice with customer!
Zagordonyuk VThe girl that worked there Saturday morning was awesome. Super friendly, super nice super professional. She went out of her way to make sure we were happy. She is the only thing that is good at that location and the reason I say this is because the parking absolutely sucks even just to walk up into the office. There's no parking they need to move this location where you can park your car and walk up to the office
Vanessa MCustomer service was great everybody there was great even Bella good experience thank you
teri jThe truck had 1/4 tank of gas the computer showed 5/8. Showed the employee that it was incorrect. Said he would change it in the computer. Never did . The truck was dirty inside and out . The truck’s front end would shake uncontrollably when braking. Made a reservation for a 20ft truck . The next day they called me and said only a 10ft was available. I arrive to pick up the truck then I’m told at that location they had two 15 ft trucks earlier for a one way trip. I dropped off the truck at the drop off location . I get a callback from U - Haul . I need to return the truck. The line was so long in this location and every location. Finally they took my keys and didn’t enter it in to the computer. So it looked like I never returned the truck. U-Haul is very difficult and disorganized. Nothing is easy. Customer service at all the different locations is poor at best . It’s not the first time.
mike i