Gas station attendant took keys from us and refused to give them back so we could place them in the Dropbox. Proceeded to make us remove all the rented items from the truck and stack them in the gas station, which is her job, not ours. Was very rude and chaotic. Would not recommend this drop off location to anyone. Very sketchy.
Anna S
Discount Gas One
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lakewood, CO 80226
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisUnprofessional, put me almost an hour behind on my move because they didn’t know how to get the process going. Said to go sit in my car and wait for a phone call, 20 minutes later I still hadn’t received a call, I went back in and she gave the lady who was supposed to call me the wrong number. Didn’t come out and check the vehicle with me, didn’t give me the key to unlock, she ended up sending out a homeless customer to retrieve it. I was like I will directly give it back myself. It was just one thing after another
Mary VWe were given one key but turned out the truck had a lock. We drove 2 hours to find we couldn't open the truck gate bc the guy rented us a truck with a random lock, locking the door! Luckily someone at a uhaul we drove to had bolt cutters but this delayed us an hour and I was late to a concert I invited people to. This created CHAOS
AGATHA SThe back of the uhaul was obviously the party spot for someone. It reeked of pot, there were half eaten Chinese food containers with the food spilled out, there was an empty bottle of whiskey fireball, marijuana cigarette butts everywhere, a coke can that had been smoked out of, and an honest to god silver crack pipe. We picked this uhaul up to help my elderly father update his box springs. We had to clean the whole bed out and it still reeked of marijuana. It was unacceptable. Not at all what I expect from UHaul. We complained to the gas station employee but I'm sure she had no power to help us.
Montra MThe app didn’t let me check in properly and the lady for the gas station didn’t really know and took 30 min to get my key after the time so I lost 30 min of my time
ruth c