Had a open trailer on reserve for today from 11:30am to 3pm. While doing the walk around inspection of the trailer, we noticed that it has a flat tire. The sales person told us to go put air in the tire. 1st of all, that trailer should have been inspected by him when the reservation came through the otherday, or at the very least this morning before we arrived at 11:30am. 2nd, for him to suggest that my friend hook up that trailer to his truck was crazy. Why are we going to jeopardize driving off that lot with a flat tire on a trailer, getting in an accident and possibly damaging the trailer. To top it off we tried to look past that and asked if we could rent a 10 foot truck for a few hours. We were declined and told that we could rent a 20 foot truck. We asked if we could rent the truck for the same price as we were being charged for the trailer. Again we were firmly declined and had no choice but to rent the 20 foot truck after calling around to other locations in the Suwanee, Lawrenceville area. We used the truck for 2 hours, gladly returned it and will never do business with this location again.Alesia D.
SYP Management LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lawrenceville, GA 30043
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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When we arrived, the internet was down and they could not give us a receipt upon return of the vehicle. They tried to charge us for insurance even though we had not requested it. Extremely unprofessional.Steven B.
Great customer service, would definitely recommend to anyone. Overall great experience!Sarina C.
Be able to give clients paperworklarry R.
Need more training.Poong C.