When a reservation is made it would be helpful if the powers that be prepared that piece of equipment to be picked up, hooked up, driven off a lot, etc when the customer arrives.. Upon arrival I had to help the owner/manager move some existing trailers to get to the car hauler. We couldn't get the car hauler jacked up high enough so he had to start cinder blocks underneath it to give it some elevation. Once we got the car hauler, apparently the trailer light plug did not fit my receptacle for my Suburban 2500. I asked if the owner/manager had one for sale, he said no but he offered to go to Walmart buy one which he did. It was very nice that he did so. However, when he wanted payment for that, he only accepted cash, and would not let me mail him a check later. Since I don't carry cash, I had to drive to a local atm, withdraw the cash, and then return to his shop. I'm glad he had a trailer/ car hauler, because when I'm at the reservation line, I was told to go to a different location, and when I arrived at that location initially, there were no U-Haul trailers or car haulers at all. It seems U-Haul is very app heavy, they want everyone to use the app. The app is not good, and it hasn't been for years. It lacks detail, and is plagued with glitches.. The whole pickup process took over 2 hours which is the longest it's ever taking me to pick up a trailer or a piece of equipment from you guys regardless of the location. I probably rent four or five pieces of equipment annually, which I know is not tremendous, but it doesn't seem to be getting any better.Jason C.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, SC 29073
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Gerald was great to work with for renting a U-Haul to get our job of moving completed. Thank you and we will definitely come back to you and your location for any future needs!!Shawn O.
The representative had no clue what he was doing it was an awful experience it took me an hour and a half to just get a dolly that I had already registered for. I will never go back to the U-Haul on Augusta Road and I will let everybody know it was a bad experienceGaye M.
Gerald was great!Nathan M.
Great location with ample trucks. We definitely use this location in the future!Robert J.