After we arrived and went thru the process on our phone to access the truck we had reserved, we see another couple going to take the truck that was assigned to us. After speaking with them we come to find out that they couldn't access the key that was assigned to them and someone at U-Haul reassigned them to our truck, after about an hour back and forth with them and U-haul they were able to access their original key. The whole situation was ridiculous how can U-haul assign someone else's reservation to another person. We , and I'm sure the other couple will never use U-haul again!
Will M
Midgard Self Storage Lutz 2
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lutz, FL 33559
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
2nd time renting from this location and 2nd time had to wait more than 30 minutes to get rental even after having completed everything online prior to showing up. Will use Penske or a different Uhaul location in the future.
Todd WClean and properly maintained vehicles and the person managing the location is welcoming of the customers. Thanks for good experience.
Arvind KGreat service can't think of anything to recommend for improvement. Great job!
jeff pAdam is a great employee
John M