The representative was friendly and quick in service in the return location - a contrast to the ones in the rental location.RAYMOND C.
Trailer Rental & Towing in Methuen, MA at U-Haul Moving & Storage of Methuen
Methuen, MA 01844
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Methuen, MA 01844
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at 14,95 $!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Same thing here. This is a welcoming, efficient locally owned franchise which impressed me with their service. I need to rent U-Haul trucks for another 2 years while my son is in school in NJ, and this will be where i pick up and drop off.MICHAEL S.
Excellent service. Help was given from the staff loading trailor on to the car check out was fast will be back again to this location. Also easy access to all major highways.JAMES L.
One thing that can be improved is that they have to make an effort to answer the phone. I called multiple times both times being on hold for more than 15 minutes and nobody picked up the phone or even called me back when I left message with costumer serviceMIGUEL B.
Clean, Courteous and very pleasant to deal with, easy to get in and out of onto main roads.CURTIS N.
The agent at pick-up and drop-off was awesome. He was fast, knowledgeable and friendly! I was in and out of the store within 5 minutes. Drop-off was quick and easy with the gentleman as well! He gets 2 thumbs up! The truck needed to be swept out when I got it back to my house. It also seemed like the truck needed an alignment because the drive wasn't smooth at all. Overall good experience!Timothy W.
efficient - clean - staff very niceVICTORIA V.
I had two blown passenger side tires. In close inspection one of the tires was a refurbished tire. Not sure if that is the best you can provide.Sergio A.
The experience picking up was nice. He was very helpful and pleasant. However, the vehicle was disgusting. I had to wipe the entire vehicle down and it was filthy. It felt terribly unsafe driving it. I was disappointed in the overall vehicle experience.MICHAEL D.
Only downside is we had to make a u-turn from the highway to get to the parking lot. Nothing Uhaul can do about that though.James B.
Very easy to drop off! Will recommend to everyone!Robert R.
Nice location!Richard B.
The contract states that a $20 charge will be applied if after-hours return is not completed online.However, there is no ATT cellular coverage at this location, so I could not complete the online return. I was not charged the $20, but the contract should not indicate the $20 fee if online return is not possible.John M.
I had everything set up online before I went to the location so all I had to do was pick up the truck. I get there the guy said I just want to confirm that I want coverage which I already selected the $15 coverage . I bring the truck back and it says coverage $28 . He upgraded my coverage when I already selected which one I wanted . I did go over the miles by 5 miles. So I understand the charge there but I was also charged a rental charge which on my paper said 19.95 . But again when I returned the vehicle my receipt said 39.90 . I was overcharged because they upgraded when I already selected my coverage . Not sure why I was also charged 39.90 when I paid 19.95 for rental rate. Ridiculous. Went from 176 to 218 when I returned the truck.Evvie B.
There was a trash bag of oils and spices in the back of the truck- so the vehicle was not inspected from the previous drop.RICHARD S.
Good woman that work there was amazing have a great experienceEDWARD K.
Just ensure the dollie is in working order if one is ordered. It was an opportunity on my part also to look closer. Great explanation on everything. Kris was professional. Oh ya, it's hard to get thru when calling. Maybe try to get a different system to reach someone at the proper location, the one you rented from. Thanks see you again when I need to move furniture.Catherine B.
excellence servicePETER D.
My reservation was changed the day before via text message because of lack of trucks at my original place of pick up. I made the reservation a month prior. When picking the truck up at the new location, they did not have the equipment that had been ordered at the time of the reservation placement, again made a month ago. It was raining all day which then led me to discover that the truck was leaking. All of my belongings had to be covered in a tarp so that they would not get ruined by the leaking rain water. I tried calling uhaul multiple times and no one ever answered the phone, I tried for over 45 minutes each time. Overall I was very dissatisfied with my uhaul experience and will not be using this company again.KRISTINA M.
Staff should really be wearing masks, especially inside. I didn't see any employees with masks onTAYLOR G.
Premises are clean and free of debris. Good customer service.LUIS F.
The associate who did my paperwork was very helpful before and after my rental.KERRY R.
I would recommend that you require all vehicles to have a full tank of fuel at pick up. Mine was less then 1/4 tank. If your customers bring back a truck with less then full then they should be charged a large premium for having to have the truck topped off.FRANK G.
The girl was very professional.GARY B.
Way to expensiveCHARLES A.