When I made the reservation initially at Lord's Valley, and asked about holds on the account in addition to the fees, I was told there would be NO additional holds beyond the fee. I was then sent to Narrowsburg and had an easy pickup, but found out later that an (approximate) $800 hold had been added. Tell customers in advance what the holds will be!! I assumed both locations would have the same policy, as I was internally transferred from one to the other and not notified of any changes.
Bethany V
The Narrowsburg Union LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Narrowsburg, NY 12764
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- 4,5 - Cote moyenne des clients
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The pick up process went very well at this location. Lindsey was very professional, helpful and went above and beyond my expectations during the process. I would highly recommend.
STANLEY Jtrailer was incorrectly connected. Employees were misinformed , poorly trained .
JOSEPH WWas very good
BENTLEY MMaintain your vans cleanliness and operability. There were lights on the dash for the battery, the sliding door wouldn't even open. The cab was filthy with gummies on the floor and food wrappers in the cup holders. No one had inspected this vehicle before I took it out. And clearly they haven't been inspecting this vehicle for some time now.
Kelly C